Help for you this winter

The Government has provided North Tyneside Council with Household Support fund worth £1,609,998 to help the households and residents who need it the most in North Tyneside up until 31 March 2025.

To make sure we make the best use of these funds and get the right support to the right people when they need it, they have decided that they will:

• Award a voucher to older, vulnerable residents who will be missing out on the winter fuel payment and are a low-income household, as well as pointing them towards further support. Those on Council Tax Support , and or Housing Benefit, who are not receiving Pension Credit, will be sent a PayPoint voucher, those under 80 will receive a voucher for £150.00 and those 80 and over will receive £200.00. The letter that accompanies the voucher will encourage pensioner to claim Pension Credit and to seek advice from Age UK and Citizens Advice if they need help to claim. The voucher can be cashed up to 3 months from the date issued. Vouchers will be issued from December through to the end of January.
• Increase support though Crisis Support for those who are in a crisis or who need immediate support.

If you are in crisis and have no food or utilities, please contact our Welfare Team on (0191) 643 2777 and select option 2. 

Here is the link to apply online:

Household support fund | North Tyneside Council

Alternatively, our team at Age UK North Tyneside can support people who are struggling with the online application form. Contact our customer service team on; 0191 2808484,  Mon-Fri 9am - 4:30pm. Or drop into our office on Saville St West, North Shields. E mail enquiries@ageuknorthtyneside.org.uk