Home Support

We will carry out an initial assessment to ensure the service meets what you need. The charge for this is a one-off fee of £20 to cover administration and mileage costs. Service Charges The charge for our services is £25 per hour. Our staff will not work beyond the agreed time without you agreeing to an extra charge. Minimum charge is 1 hour. Additional time per 30 minutes pro-rata. Mileage for running errands like shopping will be charged at 45p per mile for a round trip. Missed appointments are chargeable unless cancelled 24 hours in advance. If we have to cancel there will be no charge.

Please note, this service is not available outside Age UK North South West Dorset - Head Office's catchment area.

Age UK North, South & West Dorset
Units 1&2, 5 Crown Square
Poundbury
DORCHESTER
Dorset
DT1 3EN
United Kingdom

Email: homesupportteam@ageuknswd.org.uk
Telephone: 01305 269444

Our home support service is here to help older people to remain independent in their own home, and we recognise that in order to stay at home there are some tasks some people need a little help with.

How we can Support:

Our team can provide a range of services, along with social interaction and companionship.
Our clients are in control and choose the frequency of visits and the tasks performed which can include any of the following:

- Shopping on the clients behalf, or collecting a 'click and collect' order.
- Light domestic cleaning
- Changing bed linen
- Using equipment in the home, we can help with laundry and ironing
- Odd jobs such as taking post to post box, dropping washing off to a launderette and other errands.
- We can help with making appointments or phone calls
- Basic IT support such as setting up a new tablet or computer, helping with email or navigating websites.
- Moderate gardening such as pruning and weeding.
- Social interaction- a friendly face, a cup of tea and a chat.
- Any other general support within the home

*We do not offer personal care

All of our team have undergone full reference and enhanced DBS checks, and are fully trained and insured.

Out and about Service

Our Out and About service is an extension of our Home Support Service and can support with getting you 'Out and About', We can support you to arrange trips and accompany you, for example a coach trip, shopping further afield, meeting friends or even for a trip to dip your toes in the sea!