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Reception Volunteer

We need your admin skills

Do you have experience of working in reception and enjoy working as part of a team?  Experience in customer relations would be most welcome in Northampton.

We are sure that you will enjoy volunteering with us, and that you will always feel supported and safe.

All we ask is that you are:

  • age 18 or over
  • able to commit on a regular weekly basis for a minimum period of three months
  • honest, reliable and friendly

Role description

You will be given full details of the role.  This in no way implies or states that a contract of employment is or will be offered. This is a voluntary unpaid role.

What your day could involve

  • Providing a warm and courteous welcome to all visitors to The William and Patricia Venton Centre
  • directing visitors to the appropriate team
  • answering and making telephone calls
  • inputting data and using IT 
  • filing and scanning documents
  • general office duties

Your responsibilities

  • you must maintain confidentiality at all times
  • be courteous and professional 
  • arrive in good time for your shift 

Some important points

  • Do not discuss client or staff information with anyone other than authorised personnel
  • We expect our volunteers to raise any safeguarding concerns they have about a client with the Service Co-ordinator