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  1. Leaving a Gift in your Will

    life. Leaving a gift in your will helps ensure that these services continue for future generations, allowing us to reach more older people across our local communities. Why your legacy matters Gifts in wills

  2. Emergency numbers and useful contacts

    contains important information about a vulnerable person which is very useful to the police officer attending. Should your loved one go missing, information is easily on hand about routines, medical requirements

  3. Keeping older people connected in a changing digital world

    move into the digital world. That's why Age UK is recommending terrestrial broadcasters not to be allowed to move to internet-only television until proven solutions are in place that are usable, accessible

  4. A voice of friendship: Anne's volunteering story

    other’s homes for coffee, or taken trips to local garden centres."  The feedback from those attending has reinforced why the café is so important.  "They said that it was somewhere to go

  5. NFK5 Making a complaint 06.20.pdf (PDF, 257 KB)

    include explaining your options and supporting you with things like writing a complaint letter, attending a complaint meeting or signposting to other organisations if appropriate. For information, go to

  6. NF5 Making a complaint.pdf (PDF, 213 KB)

    include explaining your options and supporting you with things like writing a complaint letter, attending a complaint meeting or signposting to other organisations if appropriate. For information, go to

  7. 2019-NFK5 Making a complaint.pdf (PDF, 240 KB)

    include explaining your options and supporting you with things like writing a complaint letter, attending a complaint meeting or signposting to other organisations if appropriate. For information, go to

  8. norfolk factsheet 5.pdf (PDF, 795 KB)

    include explaining your options and supporting you with things like writing a complaint letter, attending a complaint meeting or signposting to other organisations if appropriate. For information, go to

  9. NFK5 Making a complaint.pdf (PDF, 240 KB)

    include explaining your options and supporting you with things like writing a complaint letter, attending a complaint meeting or signposting to other organisations if appropriate. For information, go to

  10. Travelling Companion Manual Jan 2025.pdf (PDF, 1 MB)

    checked and updated if necessary.  Staff team to update CLOG.  Update CLOG with training events attended in the clubs and Clinics section. If group emails are being sent, the volunteers email address will ... times a year either in person or remotely via Teams. It is expected that active volunteers will attending at least 1 network meeting a year and engage in Age UK Norfolk volunteer community. Volunteers -