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  1. NFK5 Making a complaint 06.20.pdf (PDF, 257 KB)

    include explaining your options and supporting you with things like writing a complaint letter, attending a complaint meeting or signposting to other organisations if appropriate. For information, go to

  2. Travelling Companion Manual Jan 2025.pdf (PDF, 1 MB)

    checked and updated if necessary.  Staff team to update CLOG.  Update CLOG with training events attended in the clubs and Clinics section. If group emails are being sent, the volunteers email address will ... times a year either in person or remotely via Teams. It is expected that active volunteers will attending at least 1 network meeting a year and engage in Age UK Norfolk volunteer community. Volunteers -

  3. Travelling Companionship Manual V2 Aug 2024.pdf (PDF, 562 KB)

    checked and updated if necessary. • Staff team to update CLOG. • Update CLOG with training events attended in the clubs and Clinics section. If group emails are being sent, the volunteers email address will ... times a year either in person or remotely via Teams. It is expected that active volunteers will attending at least 1 network meeting a year and engage in Age UK Norfolk volunteer community. Volunteers -

  4. norfolk factsheet 10.pdf (PDF, 620 KB)

    enjoy social events, particularly for those who would otherwise be isolated, lonely or too frail to attend without help. ACT is a registered charity and its work is undertaken almost entirely by volunteers

  5. NF FACTSHEET 2 Getting out and about..pdf (PDF, 304 KB)

    people and local groups across the city to run activities of all kinds and can help older people to attend if it is becoming difficult to get out and about https://www.ageuk.org.uk/norwich/activities-and-events/

  6. NF 10 Befriending.pdf (PDF, 211 KB)

    enjoy social events, particularly for those who would otherwise be isolated, lonely or too frail to attend without help. ACT is a registered charity and its work is undertaken almost entirely by volunteers

  7. 2019-NF FACTSHEET 2 Getting out and about.pdf (PDF, 304 KB)

    people and local groups across the city to run activities of all kinds and can help older people to attend if it is becoming difficult to get out and about https://www.ageuk.org.uk/norwich/activities-and-events/

  8. a guide to our services.pdf (PDF, 4 MB)

    fundraising to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  9. 2019-NFK 10 Befriending.pdf (PDF, 283 KB)

    enjoy social events, particularly for those who would otherwise be isolated, lonely or too frail to attend without help. ACT is a registered charity and its work is undertaken almost entirely by volunteers

  10. NF FACTSHEET 2 Getting out and about.pdf (PDF, 304 KB)

    people and local groups across the city to run activities of all kinds and can help older people to attend if it is becoming difficult to get out and about https://www.ageuk.org.uk/norwich/activities-and-events/