Information and Advice
- Location: Age UK Norfolk
- Price: Free
Email: advice@ageuknorfolk.org.uk
Telephone: 03005 001217
Website: https://www.ageuk.org.uk/norfolk
Our confidential free information and advice helpline is available to anyone aged 50 or over, their family, carers or professionals by phone or email.
Opening Hours: Monday - Friday 10am-4pm The lines can get busy so please do leave us a message and we will get back to you.
* Christmas Opening Hours *
Please be advised that our Information and Advice phone line will be operating under the following hours during the holidays: Phone line will close at 4pm on Thursday 19th December and re-open Thursday 2nd January at 10am.
Our experienced Age UK Norfolk advisers can help you plan for later life on a wide range of subjects, including:
- Benefit entitlement checks
- Support in claiming benefits
- Help with grants
- Assisting you to complete forms and registration for Lasting Power of Attorney
- Social Care Assessment
- Paying for care and support
- Local clubs and groups
- Transport
From September we also have limited availability for face to face advice appointments at our head office at the Henderson centre. Please note these appointments must be pre-booked and we are unable to see anyone who drops in
View Age UK publications
Age UK have a range of information guides and factsheets available on their website
https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/
Attendance Allowance Guidance Notes 2022
Click on the link below to access our latest Attendance Allowance Guidance Notes document.
https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/pdfs/attendance-allowance-guidance-2022.pdf
Emergency Contacts
If you are contacting us about an issue is an emergency please contact the relevant emergency service using the information sheet below.
https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/pdfs/emergency-contacts-2022.pdf
Information and Advice Referral Form (for professionals)
Blue Badge Guidance Notes
Click on the link below to access our latest Blue Badge Guidance Notes document.
https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/factsheets/bb.guidance-2024.pdf