Information and Advice
- Location: Age UK Norfolk
- Price: Free
Email: advice@ageuknorfolk.org.uk
Telephone: 03005 001217
Website: https://www.ageuk.org.uk/norfolk
** Our service is experiencing a high volume of calls, and we are unable to take calls from Thursday 13th February 2025. We plan to reopen on Monday 17th February but if we can do so before this we will. Thank you for your patience whilst we work on our wait list. If you are concerned about an adult at risk of harm, please contact Norfolk County Council on 0344 800 8020 **
Our confidential free information and advice helpline is available to anyone aged 50 or over, their family, carers or professionals by phone or email.
Opening Hours: Monday - Friday 10am-4pm The lines can get busy so please do leave us a message and we will get back to you.
Our experienced Age UK Norfolk advisers can help you plan for later life on a wide range of subjects, including:
- Benefit entitlement checks
- Support in claiming benefits
- Help with grants
- Assisting you to complete forms and registration for Lasting Power of Attorney
- Social Care Assessment
- Paying for care and support
- Local clubs and groups
- Transport
From September we also have limited availability for face to face advice appointments at our head office at the Henderson centre. Please note these appointments must be pre-booked and we are unable to see anyone who drops in
View Age UK publications
Age UK have a range of information guides and factsheets available on their website
https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/
Attendance Allowance Guidance Notes 2022
Click on the link below to access our latest Attendance Allowance Guidance Notes document.
https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/pdfs/attendance-allowance-guidance-2022.pdf
Emergency Contacts
If you are contacting us about an issue is an emergency please contact the relevant emergency service using the information sheet below.
https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/pdfs/emergency-contacts-2022.pdf
Information and Advice Referral Form (for professionals)
Blue Badge Guidance Notes
Click on the link below to access our latest Blue Badge Guidance Notes document.
https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/factsheets/bb.guidance-2024.pdf