Help and support

Page updated 16/03/2022 information correct at time of publication

Age UK Lindsey remains committed to providing the best support to older people in East Lindsey, West Lindsey and North Lincolnshire.  We are continually reviewing our service delivery to ensure the safety and well-being of our clients, staff and volunteers. Our telephone lines remain open Monday - Friday, and information is available on our website at all times.

How we can help you

Information & Advice

Our I&A team continues to provide vital support by telephone to ensure that older people, their families and carers still have access to information, advice and support, relevant to their needs. The service remains free and confidential and is available Monday to Friday.

Supplementary to our usual range of topics, the team is able to provide information about essential services available during the coronavirus pandemic. We have established a process by which we can still help with benefit applications and are continually updating our website with news and links to further resources, helping our clients to remain safe and well at home.

• Call 01507 524242 (option 1) for further details

Befriending

We have adapted our Befriending Service to provide regular telephone calls to those most at risk from loneliness and social isolation.

• Call 01507 524242 (option 3) for further details

Keep Connected

Our Keep Connected Service is ensuring that older people in East Lindsey, West Lindsey and North Lincolnshire keep in touch through well-being calls, newsletters, seasonal gift packs and most recently, through our new infobus - visiting towns across the area.

• Call 01507 524242 (option 3) for further details

Staying Healthy and Well

Public Health England’s Every Mind Matters service has launched a new suite of tips and advice, focussed on looking after people’s mental wellbeing during the coronavirus (COVID-19) outbreak.

The range of new Every Mind Matters resources, designed specifically to help manage our mental health during coronavirus, include a tailored COVID-19 Mind Plan, content for individuals and their loved ones on managing their mental wellbeing during the outbreak, and support for specific mental health issues such as anxiety, stress, low mood and trouble sleeping. Every Mind Matters encourages people to create a personal Mind Plan, a quick and free interactive tool offering tailored mental wellbeing advice. More than 1.9 million Mind Plans have already been created since the launch in October 2019.

Click here to find out more