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Age UK Lincoln & South Lincolnshire is an independent local charity – a brand partner of Age UK – supporting more than 5,000 people every week. Our vision, a world where older people flourish, is delivered through a commitment to our values and our promise to deliver.

We are seeking a self-motivated and experienced Shop Manager to join our team at Age UK Lincoln & South Lincolnshire.

  • 30 hours per week
  • Monday to Saturday – across 5 days but may require occasional Sunday working
  • Permanent contract
  • £20,320 salary per annum

As the Shop Manager, you will be responsible for managing our retail operations, which includes the charity shop, online shop and any other associated retail operations. You will manage a small team of employees and volunteers, delivering a high-quality retail service to support the charities income generating activities.

The successful applicant will be creative, proactive, commercially aware and experienced in delivering outcomes in line with agreed budgets.

It is essential that the successful applicant has the passion and leadership skills to motivate a team of employees and volunteers in order to maximise the retail income, generate stock, develop Gift Aid and online sales as well as develop new areas of retail sales.

Applicants will need experience of charity retail, EPOS systems and will need to have an imaginative, practical approach to retail and the ability to work effectively as part of a team generating unrestricted income for the Charity through all retail channels. Excellent organisational, communication and IT skills are essential to ensure that the applicant gets the best out of the team and the department.

A flexible approach to work is required in order to cover holidays and sickness or to participate in trading outside of normal shop hours.

Applicants must be;

  • Positive and passionate
  • Motivating and an excellent communicator
  • Self-motivated and creative
  • Hardworking and reliable

Retail and sales experience is essential. The successful candidate will ideally have at least 2 years work experience.

Full UK driving licence and access to a car is required as you will be expected to undertake some travel across the county and to Age UK Lincoln & South Lincolnshire’s other sites.

What do we offer?

  • Competitive salary
  • Company sick pay
  • Paid mileage and expenses
  • Access to the Blue Light Card for discounts and savings
  • Access to an Employee Assistant Programme provided by BUPA
  • In house Mental Health First Aider support
  • Opportunities for professional development and learning
  • Supportive team culture
  • To be part of an organisation that really makes a difference

How to apply

This is an excellent opportunity to join a leading local charity and make a real difference to the lives of older people!

If you are interested in the role, then please click here to complete our application form. We encourage applicants to refer to the job description and person specification in order to complete their application. 

Closing Date: Friday 4th April 2025

Interview Date: Tuesday 15th April 2025

If you have any questions about the role, please get in touch with our friendly Human Resources Department by calling 03455 564 144 or email hr@ageuklsl.org.uk

We reserve the right to close the advert before the closing date if we receive a sufficient number of applications

Role subject to Disclosure and Barring Service

Our Commitment to Safeguarding

Age UK Lincoln & South Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincoln & South Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.