Training and HR Administrator

About Us:

Age UK Leicester Shire & Rutland is more than a Charity; we are a lifeline to older people in our local community. Part of our mission is to support older people in their everyday lives and help them to live independently. We are dedicated to fostering a positive and supportive workplace culture, and recruiting a detail-oriented and proactive Training and HR Administrator to join our team. This is an excellent opportunity for someone eager to make a meaningful contribution to the charity and the HR department.

Key Responsibilities:

Training Administration:

Add new staff/volunteers to the e-Learning platform, ensure mandatory training is up-to-date, and manage support queries (e.g., password resets, updates for leavers/job moves).
Create and maintain the quarterly Training Matrix for the Assistant Director.
Provide managers with quarterly updates on employees' e-Learning progress.
Upload training certificates from the HR inbox to the HR system.
Coordinate quarterly with the Office Assistant for in-house training reports and manage the list of training providers.
Obtain quotes from training providers as required.
Support internal training on the HR database.
Run monthly reports on employee training, ensuring mandatory training is refreshed.
Input and maintain accurate HR training records on the HR database and Training portal.

HR Administration:

Provide efficient day-to-day administrative support to the HR team.
Assist with the maintenance of employee records on the HR database and support the implementation of a new HR system.
Manage the DBS and car documentation renewal process, providing support to colleagues and managers.
Respond to external reference requests.
Assist with processing contractual changes on the HR database, ensuring timely notification to Payroll.
Monitor staff sickness and absence, preparing monthly reports for the Head of HR and the Senior Management Team.
Resolve HR database queries as required.
Provide administrative support for HR processes, including note-taking at meetings.
Manage queries in the HR inbox and assist where appropriate.
Support the Head of HR with HR projects and initiatives as needed.
Assist with audits and inspections.
Handle general day-to-day filing and document management.

Key Skills and Qualifications:

Proven experience in HR administration or training coordination.
Strong organisational skills with the ability to manage multiple tasks efficiently.
Proficiency in Microsoft Office and HR software systems (experience with [specific software] a plus).
Excellent communication skills, both written and verbal.
Attention to detail and ability to maintain confidentiality.
Ability to work independently and as part of a team.
Ability to address and resolve HR-related queries, issues, and concerns in a timely and effective manner.
Maintaining discretion and protecting confidential information related to employees, payroll, and organisational processes.
Knowledge of HR and training compliance regulations is desirable.
Ability to provide clear instructions to staff members when using the internal system, providing help & support when required
Relevant qualification in HR, Business Administration, or related fields is preferred.

Why Join Us?

Opportunity to work in a fast-paced, environment with a rewarding organisation.
Competitive salary and benefits.
Work-Life Balance
Impactful Work
Supportive Team

Benefits:

Competitive salary
Competitive Pension Scheme
Health care plan
Full training and support provided
A friendly and supportive team environment
Uniform provided
Potential for overtime

Hours : 24 hrs per week

Salary: Competitive

Contract: Maternity Cover – Fixed Term

Closing Date: 17/04/2025
Interview Date: TBC

How to Apply:
If you're ready to take the next step in your HR career and play a key role in the development of our team, we'd love to hear from you! Please submit your CV and cover letter to tara.goacher@ageukleics.org.uk

Age UK Leicester Shire & Rutland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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