Home Help Worker & Deep Cleaner

About us : Age UK Leicester Shire & Rutland provides support & services to older people living in and around the city and county. To help people to continue to live independently we offer a chargeable cleaning service.

We are seeking a professional Home Help Worker/Deep Cleaner to support older people living in the local area. This dual role is essential in providing domestic cleaning services that enhance the health, well-being, and independence of older adults. You will carry out deep cleaning tasks customised to each individual’s needs, while also offering compassionate assistance that honours their dignity, privacy, and personal preferences. You must be a vehicle owner & driver, with the ability to gain business insurance, as you will be required to travel.

Role & Responsibilities :

DEEP CLEANS

Provide domestic assistance in people’s own homes.
Support people using the service with decluttering their space through sorting personal items that may include clothing, food waste, correspondence etc.
To ensure that properties are intensively and thoroughly cleaned according to the job schedule.
To ensure that all rubbish and waste from a job is disposed of through general waste collection or skip hire provided.
To ensure that carpet cleaning is carried out effectively with equipment provided and where this forms part of the job schedule.
To ensure any equipment provided is cleaned and maintained.
Always respect confidentiality and work within current data legislation and guidance.

HOME HELP

Assistance with the activities of daily living including assistance with social activities.
Shopping (including preparation of shopping lists).
Assistance with paying bills
Preparation of snacks and meals.
Assistance with prescribed medication.
General cleaning and laundry.
Ensuring a professional relationship is always maintained.

ADMINISTRATION

To maintain accurate and up-to-date records of work/support provided.
Maintain accurate records of financial transactions in line with Age UK’s policy and procedures.
Submit client timesheets on a weekly basis.
To record visits by phone using a Telemonitor system (if applicable).

Key Skills

Experience in commercial/domestic cleaning or similar roles is preferred.
Strong customer service skills with the ability to interact positively with clients and guests.
Attention to detail and a commitment to maintaining high standards of cleanliness.
Ability to work independently as well as part of a team.
Good organisational skills and the ability to manage time effectively.
Ability to problem solve and find solutions
Highly organised with excellent time management skills
Adaptability with a flexible approach

You must be a vehicle owner & driver, with the ability to gain business insurance.

Key Dates:

Closing date for applications: 28/03/2025
Interview date: TBC
Contract : Zero/casual
Salary: Home Help £12.57 per hour
Salary : Deep Cleaner £13.37 per hour
Base: Age UK Leicester Shire & Rutland, 113 Princess Road East Leicester, LE1 7LA (community based)
Reference No. RCTG 180325

If you’re passionate about supporting others and meet the requirements we would love to hear from you

Age UK Leicester Shire and Rutland are an equal opportunities employer. We are committed to promoting a diverse and inclusive workplace and encourage applications from all sections of the community.

Download the Home Help Worker job description

Download the Deep Clean Operative job description

Download the Home Help Worker person specification

Download the Deep Clean Operative person specification

Download the terms and conditions