Living Well Support Service Coordinator

Location:                Lancaster

Salary:                     £25,500 FTE 

Hours:                    28hrs per week

Working Hours:     Working between the times of 9am – 7pm, inclusive of some weekends and some  Bank Holidays (double time paid for BH’s)

Are you looking for a role that is varied and challenging, where you have the potential to improve the lives of vulnerable people in Lancashire?”

If so, we now have the role for you! We are recruiting a Living Well Support Service, Service Coordinator who will be based at our office in Lancaster.

Nobody wants to stay in hospital for longer than they need to and the pressure on the NHS to discharge patients as soon as they are medically fit is considerable. Our service supports hospital discharges and works to prevent admissions across the Lancashire area for anyone over 18 years old or who may have suffered a period of illness that has affected their independence. In providing this service, we can:

• Take patients home directly from the hospital, help them settle in and make them feel safe.
• Provide continued support to clients for up to six weeks to help them retain or regain their independence.

We work closely with health and social care professionals and a range of other agencies to encourage clients to access services that will improve their outcomes.

The successful applicant should have:

• Experience of supervising staff.
• Working in a busy office environment
• The ability to work well within a team and able to use their own initiative.
• The ability to communicate effectively across a wide range of people. 
• Able to manage a busy workload, keeping accurate records and assessments.  
• Experience/knowledge of working with vulnerable or older people.
• An ability to provide a person-centred approach, always promoting independence.
• A full driving licence, appropriate Insurance cover and a suitable car for use in your role.

The working pattern is an 8-hour shift, with an hour’s unpaid break, between the times of 9am – 7pm.  The working rota includes weekend work based at our White Cross business park office, currently 1 in 6 weekends and some Bank Holidays (double time paid for BH’s)

The successful candidate will work alongside other coordinators.

*Note – This role is predominantly office based but at busy times you may need to support wellbeing workers by carrying out home visits and transporting service users’ home from hospital.

This is a hugely rewarding role for the right person. If you are passionate about making a difference and have empathy towards others, then we would love to hear from you. On your application form, tell us about your relevant skills, experience, attributes, and abilities.

Please note there is no personal care within this role.

Benefits include:

• Full training and comprehensive induction while being paid.
• Access to Employee assistance programme. 
• Pension scheme.  Paid annual leave. Travel expenses.
• Staff discount card for hundreds of Highstreet shops and online services.
• Travel expenses will be paid for all journeys required for work, excluding travel from home to base.
• Hospital metered parking will also be paid for costs incurred whilst carrying out your role.

DBS: This post is eligible for an enhanced DBS check and all the associated costs will be met by the employee.

For an informal chat about the role please ring the service manager Tony Baxter on 07715060226

Closing Date:  2^nd September 2024.  Early applications are welcome, with immediate start pending DBS checks & references.

Further information and an application form can be downloaded below. Please take a look at the Job Description & Person Specification before applying.  

To apply please send your completed application or a current CV together with a supporting statement to recruitment@ageuklancs.org.uk