Customer Services Advisor
Customer Services Adviser
Location: Lancaster/Hybrid
Salary: £22,250 FTE
Hours: 15 hours, Wed-Friday
Age UK Lancashire develops and delivers services for older people across Lancashire, Southport and Blackpool.
We offer person-centred, quality-assured information, advice and signposting amongst a variety of other services to support older people to remain independent and we are looking for an experienced customer services adviser to join our team. Timely information and access to services when needed is essential for older people to retain their independence in later life.
We are seeking an innovative, self-motivated candidate who will work as part of a small team.
The successful applicant should be able to demonstrate experience of person-centred needs-led approach to service delivery and the ability to offer a non-judgemental approach to informing appropriate support measures, to ensure we offer an over-arching holistic service to older people.
This is a hugely rewarding role for the right person.
The full job pack can be downloaded below:
Please send application forms emailed to recruitment@ageuklancs.org.uk
Closing date: 27/2/25
Interviews: 5/3/25
Equality & Diversity-Age UK Lancashire are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Please complete the attached form to allow us to monitor our applicant and staff diversity.
Please complete the form below to allow us to monitor applicant and staff diversity