Volunteer Fundraising Administrator
CLOSED
Location: White Cross Lancaster
Hours-Ideally 1-2 days per week Mon-Fri (can be flexible)
We do not expect a minimum time commitment from any volunteer.
Are you an organised and practical person? Are you good with technology & data and happy to get stuck in? This role may be just for you.
We are looking for someone who can speak to clients on the phone to book appointments, help keep our client record details up to date, and send information out to those who are referred to our service. The role is based in our Lancaster office and you will work alongside our Business Development team, helping to provide good customer service and get stuck in with our fundraising events where necessary.
What experience / skills:
- Digital Skills
- Some knowledge of CRM systems would be good, but we can provide training.
- Customer service, both face to face and over the phone.
- Fundraising, not essential, but willing to get stuck in and help where needed.
- PC Skills
Possible Tasks:
- Data input – entering data into our CRM system and ensuring all records are up to date.
- Sending Packs out to clients
- Contacting clients and following up actions
- Helping at events
- Getting involved with the Business Development team and suggesting ideas to help the team grow.
- Follow AUKL policies & procedures to keep older people and their information safe.
What you can expect from us:
- To be part of a friendly and helpful team
- Training necessary for your role
- Out of pocket expenses
- A named person to support you in your role
A full role description and an application form can be downloaded below.
Please send completed application forms to volunteerrecruitment@ageuklancs.org.uk
Equality & Diversity-Age UK Lancashire are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Please complete the attached form to allow us to monitor our applicant and staff diversity.
Please complete the below form to allow us to monitor our applicant diversity.