Feedback and complaints

Age UK Lambeth is an independent local charity. We've been working in the local community to help older people for over 70 years. We have 25 dedicated staff and over 100 volunteers helping us to deliver services and activities for older people in Lambeth.

You can help us get it right

It may be that on occasions we fail to meet the high standards we set ourselves. We rely on users of our services, friends, neighbours, members of community groups or organisations to let us know what they think.

We want to ensure that we provide the best possible service to people who currently benefit from our help, as well as those who might one day need our support.

We welcome feedback

Your feedback is appreciated: the good, the not so good or just comments.  This will guide us in shaping our services and ensuring that they are, and remain, as effective as possible.

To give us your feedback please fill out the short form below and if request, we will get back to you as soon as possible.