Getting Started Using IT

Getting Started

Step by step instructions to help guide you

Wherever you are on your digital journey, whether starting out or building confidence, we can help! 

How can we help?

• We can help you to find support to loan a tablet or pc or you can search for an Online Centre that provides a scheme.
• We can help you to find an affordable data plan or broadband connection.
• We can help you to get the most out of your current device, with our online digital support group Tech Break.

• To find out more, contact Age UK Islington's Helpline: gethelp@ageukislington.org.uk / 020 7281 6018 (Mon - Fri 9am - 5pm) 

Digital skills courses and one-to-one help

Islington libraries have public computers that you can access for free. Staff are available for quick help in using them. You can also book a longer, ‘one-to-one’ support session (up to 30 minutes) if you are new to using a computer.

Adult Community Learning runs digital skills courses.

AbilityNet's technology volunteers provide free IT (information technology) support to older people and disabled people of any age, anywhere in the UK.

Mildmay Community centre has weekly drop-in digital support sessions.

To get the most out of the internet

See the Learn My Way platform, which includes free courses for you to learn digital skills to stay safe and connected.

Step-by-step guides from Age UK, provide tips and guidance to help you with the basics, like getting an email address or joining a Zoom session, and to feel confident and stay safe online.

How to stop emails that you want going to 'spam' or 'junkmail'. See this video which Tech Break volunteer Simon put together to help guide you.

Protecting yourself on the internet

Drop-box 'phishing' scam: see what the Drop-box 'phishing' scam email looks like and what to do if you receive one.

Age UK Scam advice guide: find out what you can do to protect yourself against fraud online and scams, and what to do if you do have been scammed.