Organisational Quality Standards
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We are proud to have achieved the Age UK Charity Quality Standard
Our achievement of the Organisational Quality Standards recognises the high standard of our performance as an organisation. It certifies that our organisation is well-governed and managed; has a clear direction and strategy and is committed to the wellbeing of our clients, our staff and volunteers.
To find out more about our Organisational Quality Standards certification, please contact us.
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We are proud to have received ISO Certification
ISO 9001 is an internationally recognized business improvement tool. Our ISO 9001 Quality Management System helps us to continually monitor and manage quality across all areas of our work so we can identify opportunities for improvement.
To find out more about our ISO certification, please contact us.
Quality Policy
Our aim is to provide high quality services that help older people maintain an active, safe and independent later life. Our Quality Policy and system is focused on achieving a high level of client and funder satisfaction, reinforced by a commitment to continuous improvement.