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These guides have information and 'how to' steps for using various online resources.

If you know someone who is not online, but feel they would benefit from the support in these guides, you are able to print them. Alternatively, please call (01983) 525282 to request a hard copy of the guide. 

  • Whatsapp

    Many people now use WhatsApp to send messages and make calls. It's an easy way to stay connected with loved ones and to send and receive photos and videos.

  • Online Shopping

    Shopping online is quick and convenient, and can be done from home or even when out and about. By following some simple steps you can protect your financial information and shop securely.

  • Online Banking

    Using online banking means you can keep control of your finances from home or whilst you're out and about, using your bank's website or smartphone app. Find out how to access online banking and keep your money secure.

  • Social Media

    Social networking websites like Facebook, Instagram and Twitter are a great way to keep in touch with family and friends, follow public figures and organisations, and meet people with similar interests or hobbies.

  • Sending and Receiving Emails

    Setting up an email account is really helpful – not only can you send emails to friends and family, but you’ll probably need an email account for lots of the other things you might want to do on the internet, such as shopping or banking.

  • Staying Safe Online

    While you’re getting to grips with using the internet you might be particularly worried about using it safely. But the truth is, anyone can fall victim to an online scam or virus. The key to staying safe is thinking about what you’re doing online and knowing the things to look out for.