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Our Quality Standards and Awards

Age UK Isle of Wight is committed to the ongoing development of quality assurance management in all parts of our organisation.

First and foremost, Age UK Isle of Wight aims to meet the expectations of the older people and their carers with whom we work. We also aim to meet the expectations of our funders and donors and the expectations of the statutory bodies which regulate us.

Age UK Isle of Wight has a large volunteer force, whose expectations we also need to meet. We are committed to the fulfilment of people’s expectations of us as the foremost organisation serving older people on the Isle of Wight.

In order to demonstrate our commitment to ensuring a quality service in all that we do, Age UK Isle of Wight has developed a quality assurance system that ensures standards are implemented and maintained, and provides a professional focus to all our activities.

 

Age UK Charity Quality Standard

We are proud to have achieved the Age UK Charity Quality Standard.

Our achievement of the Age UK Charity Quality Standard recognises the high standard of our performance as an organisation.  It certifies that our organisation is well governed and managed; has a clear direction and strategy; and is committed to ensuring the well-being and safety of older people, our staff and volunteers.

Registered with the Fundraising Regulator

We are registered with the Fundraising Regulator and are committed to good fundraising practice. To find out more please visit: www.fundraisingregulator.org.uk 

The Queens Award

Age UK Isle of Wight are proud to have receievd the Queens Award for Voluntary Service through our Good Neighbour Scheme

Living Wage Employer

Age UK Isle of Wight is proud to be an accredited Living Wage Employer. https://www.livingwage.org.uk/

Mental Health First Aiders

All Age UK Isle of Wight staff are provided with Mental Health Awareness support.

Quality of Information and Signposting Standard (QISS) Quality Marque

This certification showcases a commitment to providing high-quality services to their clients, carers, funders, commissioners, and other services.