Warm Home Discount
Warm Home Discount is a one-off payment to help with the cost of energy during the winter.
Cold Weather Payments are extra payments for people receiving certain benefits, such as Pension Credit, when there's very cold weather.
A Cold Weather Payment is £25 a week for each 7-day period – or forecasted 7-day period – of cold weather. This only applies between 1 November and 31 March each year.
To be eligible for Cold Weather Payments the average temperature in your area needs to have been, or be forecasted to be, 0˚C or less for 7 days in a row. You can't receive Cold Weather Payments if you live in a care home.
You also need to be receiving certain benefits.
You'll usually be eligible for Cold Weather Payments if you get Pension Credit.
Find out more about Pension Credit
You'll usually be eligible for Cold Weather Payments if you get the Guarantee or Savings Credit parts of Pension Credit.
You'll usually be eligible if you get Universal Credit, and you and your partner (if you have one) are not employed or self-employed.
You qualify if you have a child living with you who's under 5 years old or if your Universal Credit includes an increase for:
Find out more about Universal Credit
You'll usually be eligible if you claim either of these benefits and have either:
Find out more about Income Support
Find out more about income-based Jobseeker's Allowance
You'll usually be eligible if you get ESA and are in either a work-related activity group or a support group. If you're not in either group, you might still be eligible if you have:
Find out more about income-related Employment and Support Allowance (ESA)
You'll usually be eligible if you get SMI and you're treated as getting a qualifying benefit where you have either:
Do you know what benefits you're entitled to? Our online benefits calculator can help you quickly and easily find out what you could be claiming.
If you’re eligible for a Cold Weather Payment, you’ll be paid automatically after each 7-day period of cold weather. You should receive your payment within 14 working days.
If you think you should've received a Cold Weather Payment but didn't, contact your pension centre or Jobcentre Plus office.
If you receive Universal Credit, contact the Universal Credit helpline on 0800 328 9344.
We offer support through our free Advice Line. Lines are open 8am-7pm, 365 days a year. We also have specialist advisers at over 120 local Age UKs. You can contact us on:
0800 768 1602
We work with Wordskii to offer free interpreted calls. Visit the Wordskii website and select the language you would like to take the call in from the menu at the top right of the screen. This will tell you the best number to call.
Warm Home Discount is a one-off payment to help with the cost of energy during the winter.
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