Telephone Befriender Volunteer
As a Telephone Befriender, you’ll provide a friendly regular telephone calls to older people with the aim of reducing feelings of loneliness and social isolation. These calls make a real difference to someone who may not have much company day to day.
The role is flexible and based on your availability. The calls can be conducted from anywhere.
Main Duties:
- Making regular, friendly phone calls to an older person
- Engaging in conversations tailored to the older person’s interests
- Providing a supportive ear and encourage positive thinking
- Maintaining confidentiality and adhering the Age UK HEY’s policies
- Updating us on any changes in circumstances, that may affect your volunteering
Training & supervision:
Full training and support will be provided in addition to an induction and Health and Safety training. You will also have a line manager who you can report to when needed.
Personal Qualities and Experience:
- Friendly, approachable and caring demeanour
- Strong communication skills and ability to listen attentively
- Reliable, trustworthy and committed
- A good sense of humour and a positive outlook
- Understanding of the challenges faced by older people
For more information on the role:
01482 324644
Age UK Hull & East Riding
Axida House
350 Preston Road
Hull, HU9 5HH