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KCOM landline Switchover

Published on 28 April 2023 12:28 PM

KCOM landline Switchover - Self-Install Video

Age UK Hull and East Yorkshire are working in partnership with KCOM for the digital switch over, below is the contact information for anyone who has any questions or would like to find out more.

For the self install video for switching your landline from copper to fibre please click the link below

https://vimeo.com/814241847/3841f1a316

It’s a really helpful video, with subtitles which explains why KCOM are doing this and what to expect. KCOM currently doing awareness sessions for council neighbourhood and housing teams/Age UK teams and other community groups within the areas of migration.

KCOM also have our dedicated webpages and phone number as below too!

Fibre Landline Switchover | KCOM Lightstream Real Fibre Broadband
Tel: 01482 484272

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Please note: The number KCOM will be calling out to customers from is 01482 293879.

Please note that all KCOM voice only customers and those who do require extra help will be offered an engineer visit as discussed and KCOM will contact everyone affected by the change.