Comments and feedback

If there is anything you are concerned about, whether it is about your role or relating to our clients, please do not hesitate to speak to your Age UK Hertfordshire contact. We will always try to resolve any issues that are bothering you. We want you to find your volunteering experience an enjoyable one. If you are not happy with your current volunteering role we will endeavour to find you an alternative volunteering role.  

If you have a complaint or do not think you are being treated fairly please raise this informally with your Age UK Hertfordshire contact or put this in writing using the guidance within Age UK Hertfordshire’s Complaints Procedure.  

We are always looking at ways to improve our work so if you have any suggestions, ideas or comments please let us know by contacting our Community Engagement Team on the contact details below: