Book your training
All our available courses are listed under the headings below. If you would like to book on a course click on the date you would like to attend and it will take you to a separate booking page.
Please note due to the Coronavirus pandemic all our courses are currently being ran via Zoom. We will keep our website updated as to when we can resume face to face sessions.
Download our training course brochure here.
If you have any questions about our courses please contact us using the details below.
Moving and Handling Induction
Moving & Handling Induction training is for staff who have had never taken part in Moving & Handling before or staff returning to the profession.
By the end of the course, you will be able to:
- Describe the structure of the spine and the risk of damage
- List factors that can help you to protect your back
- Explain how the law guides and protects you
- Describe the risk assessment process for manual handling tasks
- Demonstrate efficient movement principles
- Demonstrate practical techniques of moving & handling loads and people
Moving and Handling - Annual Update
Moving & Handling Annual Update training is for staff who have had the full-day Moving & Handling training within the last three years.
By the end of the course, you will be able to:
- Describe the structure of the spine and the risk of damage
- List factors that can help you to protect your back
- Explain how the law guides and protects you
- Describe the risk assessment process for manual handling tasks
- Demonstrate efficient movement principles
- Demonstrate practical techniques of moving & handling loads and people
Moving and Handling - Risk Assessor Update
Moving and Handling Risk Assessor Update is recommended for Managers and Seniors responsible for carrying out risk assessments with clients.
By the end of this course, delegates will be able to:
- Explain how the Law guides your work as a Risk Assessor
- Explain the factors involved in a risk assessment
- Demonstrate how to record a manual handling risk assessment, using your organisation's forms and Local Authority guidance.
Moving and Handling - Train the Trainer Update
Train The Trainer Update is recommended for Managers and Seniors who wish to train their own staff in Moving and Handling techniques.
By the end of the course, you will be able to:
- List what you need to do in order to prepare to teach
- Demonstrate the practical skills of being a trainer
- Present various aspects of the Manual Handling PowerPoint to your colleagues
- Teach elements of the practical techniques of moving & handling loads and people to your colleagues
First Aid Basic Life Support
By the end of this session delegates will be able to:
- Identify the key priorities of first aid and how to manage first aid incidents, including getting support
- Carry out a top to toe survey
- Demonstrate how to deal with choking, bleeding, burns and scalds, fractures, nose bleeds and shock
- Detail necessary infection control procedures
- Explain how to deal with an unconscious casualty
- Indicate how to report incidents in the care plan
Medication Management
Mandatory for all staff issuing or supporting clients to take medication.
By the end of this session you will be able to:
- Demonstrate person-centred approaches when administering medication
- Detail current regulations, policies and procedures
- List common side effects and reactions
- Explain the safe storage and disposal of medication
- Describe how to report errors and incidents
- Explain the procedures for consent or refusal
- List drug types and dosage
Dementia Awareness
This course offers an introduction to caring for people experiencing dementia. It raises awareness of the causes of dementia and offers person-centred approaches to care.
By the end of this session delegates will be able to:
- Describe the nature of the differing types of dementia
- Explain possible ways to prevent dementia
- Detail how the differing types of dementia may shape behaviour and experience, and deal with behaviour that might challenge carers
- Demonstrate how to improve communication
- Explain person-centred ways in which clients with dementia can be assisted to lead more fulfilling daily lives, including the development of meaningful activity in care settings.
Arts and Dementia Training
Recommended for everyone working in the Arts and supporting those individuals living with Dementia.
By the end of this session you will be able to:
- Describe what is Dementia and how it presents?
- Demonstrate essential communication skills when working with someone living with Dementia
- Explain how the Arts can support someone living with Dementia
- Understand Job opportunities
Food Hygiene Level 1 Accredited
Mandatory for all staff supporting clients with meals.
Recommended for all staff who support client with meals.
By the end of this session you will be able to:
- Explain the consequences of poor food hygiene
- Describe the nature of food-borne illnesses and essential client care
- Detail safe food handling and prevention of cross contamination
- Explain safe food storage processes and effective temperature control
- Identify effective cooking and cleaning processes
- Explain the need for good personal hygiene .
Adult Safeguarding
Mandatory for all staff and support workers supporting clients.
This course offers the knowledge and skills care workers need in order to safeguard adults at risk of abuse or neglect in their care.
By the end of this session you will be able to:
- List indicators and patterns of abuse
- Describe how to respond to abuse including issues of confidentiality and disclosure
- Explain reporting and recording abuse including ‘whistle-blowing’
- Detail how to reduce the incidence of abuse
- Identify relevant legislation, policies and procedures, including the changes brought about by the Care Act 2014.
Autism Awareness
Recommended for all staff supporting clients living with Autism.
By the end of this session you will be able to:
- Define what autism means, and to learn about the range of behaviours and symptoms associated with the condition.
- To differentiate between Classic autism, Asperger’s Syndrome and conditions which are frequently co-morbid with these
- To understand how it feels to live with an Autistic Spectrum Disorder
- To know about various approaches to managing ASD, and learn the implications of each.
Catheter and Stoma Care
By the end of this session you will be able to:
- Explain the importance of maintaining effective infection control and the underpinning values of privacy, dignity and respect for the client
- Describe the correct technique and methods of managing catheter and stoma bags.
Diabetes
By the end of this session you will be able to:
- Explain what is diabetes
- List the different types of diabetes medication
- Describe the difference between hypoglycaemia and hyperglycaemia
- Explain the treatment of diabetes.
End of Life and Bereavement
By the end of this session you will be able to:
- Have awareness of when residents are entering the dying phase
- List symptoms that are common at the end of life
- Discuss how to provide terminal care
- Have knowledge of Advanced Care planning to support the preferences of residents in EOLC
- Communicate effectively and sensitively with dying residents and their families.
- Recognise how to look after yourself and each other while caring for the dying.
Falls and Frailty
By the end of this session you will be able to:
- Identify risk factors commonly leading to falls and the increased risk for people who are assessed as frail
- Explain the physical and psychological consequences of falls and fractures
- Detail current falls ‘pathways’ and procedures including completing a falls referral
- Show the ability to identify a range of potential hazards that might lead to a fall in both home or other environments and offer practical solutions to reduce risk
- Demonstrate the ‘get up off the floor’ plan.
Leadership Skills and Managing Staff
By the end of this session you will be able to:
- Identify the differences between Managers and Leaders
- Describe essential people management skills, including Planning & Delegation, Communication & Conflict Management, Problem Solving and Decision Making Skills
- Decide on your preferred style of Leadership
- Explain what changes you are going to make
Lone Working and Distressed Behaviour
By the end of this session you will be able to:
- Define lone working and the job roles it includes
- Describe strategies for keeping safe
- Defuse and resolve conflict
- Identify triggers of aggressive behaviours
- Recognise, assess and manage risk
- Explore law and policies relating to aggression in the workplace
- Interpret Health and Safety Executive guidance for lone workers
- Apply safety strategies when travelling by car, bus, train and on foot.
Mental Capacity Act / DoLS / LPS
By the end of this session you will be able to:
- Explain the MCA 2005, its five core principles and its updates
- Describe how decisions about capacity are judged and documented
- Explain the Deprivation of Liberty Safeguards and its relevance to the care sector
- Demonstrate a knowledge of gaining consent and carrying out Best Interest Decisions
- Apply knowledge gained to a range of case studies relevant to care settings
Mental Health First Aid
By the end of this session you will be able to:
- Describe what is mental health and mental health first aid.
- Explain the causes and effects of stress
- Demonstrate how to reduce stress
- Be able to apply the 5 ways to wellbeing
- Explain the oxygen mask rule!
- Be able to apply mental health first aid.
Oral Hygiene
By the end of this session you will be able to:
- Understand the importance of oral hygiene
- Identify your duties under oral hygiene law
- Provide and support good personal oral health care for residents and clients
- Be able to carry out teeth brushing using the Bass method.
Person-Centred Care
By the end of this session you will be able to:
- List government guidance and policies relating to person centre care
- Describe the skills essential to delivering care in a person-centred way, including the importance of attitude, communication, problem solving and gaining consent
- Explain the importance of confidentiality whilst sensitively gathering personal information
- List the process for positive risk enablement with an individual
- Apply knowledge gained to a range of mini case studies, suggesting ways in which delegates could offer effective and person centred care practices.
Risk Assessments in Care
Recommended for all Managers, Team Leaders and Seniors responsible for carrying out risk assessments in your workplace.
By the end of this session you will be able to:
- Explain the Health & Safety Law that protects you and your clients
- Demonstrate how to carry out a variety of risk assessments
- Explain why it is important to help clients to take reasonable risk.
Teamwork for Staff
By the end of this session you will be able to:
- Know what is meant by “teamwork”
- How teamwork can be best achieved
- The importance of good communication
- Understanding work colleagues and strengths and skills
- Increase your practical skills and confidence
- Explain the art of team building.
For enquiries about training outside of Herefordshire & Worcestershire please contact us.
If you need more information or can't book online please contact our Training Solutions team.
“Very informative and fantastic instructor. Straight to the point. Honest and relatable and very inclusive to everyone.”
“I am much more confident now, and I feel that my knowledge has been consolidated.”
Contact our training team:
Telephone: 0800 008 6077
Email: training@ageukhw.org.uk