Appointment Escort Volunteer

Time and Day Required: Ad hoc, daytime

Minimum Length of Commitment: 6 months

Report to: Volunteering Manager

Role Overview: You will accompany an older person to appointments, predominantly hospital and GP appointments. You may walk with them, take a taxi (the older person will pay) or use public transport. You will stay with them during the appointment and accompany them home. You may also need to assist with small tasks, like opening doors, holding or carrying items, taking notes, etc. You will need to report back to the Volunteering Manager at the end of the appointment.

As an Appointment Escort Volunteer, we will get in touch with you when an older person has an appointment to see if you are available and willing to help. We will give you all the necessary details. Appointments can sometimes take several hours, so you will need to have some flexibility and good day time availability. Sometimes the appointments are last-minute, and we understand that you will not always be able to help.

Skills/Attributes Required:

• Friendly and polite
• Caring and helpful
• Good listening & communication skills
• Non-judgmental attitude
• Able to maintain confidentiality