Making a Difference: Michelle's Journey

As Volunteers' Week unfolds, we are thrilled to spotlight Michelle, one of our exceptional volunteers at Age UK Hammersmith & Fulham. Michelle has made a remarkable impact through her unwavering dedication and expertise, embodying the spirit of compassion and commitment that defines our organisation.

Inspired to Contribute
Michelle's decision to volunteer was driven by her strong belief in our mission to enhance the social lives of older individuals. As a supporter of our cause, she recognised the opportunity to make a meaningful difference remotely by joining our finance department. This allowed her to gain valuable experience while actively contributing to the betterment of our community.

Dedicated to Finance
For the past eleven months, Michelle has been a dedicated finance volunteer, bringing her expertise to our organisation. Her commitment and proficiency have played a vital role in ensuring the seamless processing of bills and the prompt delivery of invoices. Michelle's contributions to the finance department have strengthened our relationships with external partners, fostering a positive and efficient working environment.

A Memorable Collaboration
One of Michelle's most memorable experiences as a volunteer involved collaborating with our Finance Officer to redesign our invoicing system using the Xero accounting software. This improvement has streamlined the invoicing process for our partners, making it easier and simpler. Reflecting on her involvement, Michelle proudly states, "I am proud to have contributed to this redesign, knowing it will make someone's day easier."

Personal Growth through Volunteering
Michelle's volunteering journey has not only benefited the organisation but has also greatly influenced her personal growth. She attests to its significant impact on her skills development, which she believes will contribute to her future success in both personal and professional pursuits. Michelle's experience is a testament to the transformative power of volunteering and the opportunities it offers for personal and professional growth.