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Commissioned Services Manager

Salary: £30,000 to £32,000 pa FTE based on 37hrs
Full time – 37 hours per week
Job share and part-time hours considered, flexible working available
Location: Based in our office, Barnwood, Gloucester. Hybrid working available Closing date: 24th March 2025 /Interviews week commencing 7th April 2025

We are recruiting for an exciting role to help us do this, do you have the skills and passion to join us?
This is an exciting time to join our charity. Last year we welcomed a new CEO and Chair. This year we are looking forward to building on the great successes of the past to deliver on our key priorities:

We have exciting plans to refresh our strategy,

  • Putting people at the heart of everything we do.
  • Create a more accessible Information, Advice and Guidance service.
  • Transform the way we work,
  • Develop a more sustainable business model Become more vocal in promoting the positive message of ageing well

This role is critical as the strategic lead for our operations. Building relationships with our partners across the VCSE and statutory sector. Being an ambassador for older people of our county and leading our incredible teams who deliver great outcomes and impact.

The Commissioned Services Manager will be responsible for the delivery of our commissioned services. At this time, this is our Out of Hospital service, which supports over 70 people each month to be able to return home from hospital. Through a mixture of support for up to 8 weeks, we reduce the risk of readmission to hospital, alleviating pressure on the NHS and increasing the level of independence for those we support.

You will work closely with staff in the hospital, our colleagues at British Red Cross and partners across the VCSE Sector to provide a range of support. You will also be responsible for collating and reporting on the impact this service provides.

As part of the wider management team, you will be involved in developing and embedding the emerging culture of Age UK Gloucestershire.

For this role we are looking for someone who has:

Essential Criteria

  • Ability to make decisions.
  • Ability to plan, implement and evaluate.
  • Commitment to promoting and supporting diversity.
  • Able to use initiative and work independently.
  • Ability to work as part of a team, and experience of working independently, using own initiatives to solve problems
  • Commitment to the vision, strategic objectives, values and policies of Age UK Gloucestershire
  • Experience of managing and developing others.
  • Good written and verbal communication skills
  • IT literate with experience of using databases and interpret information and data to manage operational performance
  • Experience of maintaining effective relationships with external partners

Desirable Criteria

  • Knowledge of charity and healthcare sector
  • Experience of working in health care
  • Experience of working with older people.
  • Relevant management qualification or experience.

In return, we can offer great benefits, flexibility and the chance to be part of a growing local charity, which is making a difference to thousands of older people across Gloucestershire.

Commissioned Services Manager Job Description

How to Apply

For further information and to request an expression of interest form, please email your CV to: hr@ageukgloucestershire.org.uk

Espression of Interest

All shortlisted candidates will be required to complete an Application Form before attending an interview. Due to the nature of our work, successful candidates will require an enhanced DBS check and 2 satisfactory references

Age UK Gloucestershire values diversity, equality and inclusion, and is committed to having a workforce that is representative of the community we serve. We welcome applications from candidates from all backgrounds and sections of the community. If you think the role is for you but you think you don’t meet all of the criteria, please apply anyway, and tell us how your skills are transferrable.

Age UK Gloucestershire, in compliance with the Equality Act 2010, will seek to make reasonable adjustments to overcome barriers to employment caused by disability and/or neurodiversity, and encourages applications from these candidates. We guarantee to offer an interview to those with a disability who meet the minimum criteria.