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Careline Role Description

Do you enjoy chatting on the phone? Do you want to help older people facing loneliness and isolation?

A fantastic opportunity has opened up for a friendly, empathetic and patient person to join our volunteering team who phone older people in their homes and have friendly, supportive conversations with them and provide a listening ear.

Volunteer Role: Careline telephone volunteer

Service:

Social Support, supporting people 50+ with a friendly voice over the phone.

Location:

Phoning from your own home

Day & Time:

Any day between 2-4pm

Main Tasks:

·To phone identified older people in their homes

· To have friendly and supportive chats for approximately 5 minutes.

What we need from you:

· To have good speaking and listening skills.

· To be friendly and have a sense of humour.

· Ability to treat older people with respect.

· Have patience and empathy.

· Confidence in engaging in conversation with people.

· An open mind and able to see people as individuals.

· Willing to complete a DBS

What we offer you:

· A very warm welcome.

· Good induction and role relevant training.

· The opportunity to meet new people and be part of a local charity.

How to apply:

· Complete a volunteering application form and send back to Volunteer Coordinator below.

· Informal interview with coordinator.

· Provide 2 satisfactory references.

For more information:

Tel: 01392 202092

Email Volunteer Coordinator info@ageukexeter.org.uk

Website: www.ageukexeter.org.uk