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Home & Settle Service Manager

We have teams embedded in four hospitals across East London where they are recognised for the warm, responsive and kind person-centred service they provide for patients. They work in close partnership with ward managers, discharge teams and social workers to ensure the safe and timely discharge of patients, connecting them back to their local communities and ensuring that their chances of a sustained and speedy recovery are maximised. Our model has proven success in reducing re-admissions. 

Over the past 12 months we have worked to reorganise how our Home and Settle team works.  We have done this to reduce the pressure on individual staff members, increase the extent to which the teams work together and improve the consistency and sustainability of the services. These new service manager roles are key to this new model of delivery.   

The postholder will build and maintain key relationships between the hospitals and Age UK East London and will lead a team of staff to deliver a high-quality hospital discharge service. This is an exciting time to join us as we build on our learning and successes and increase the extent to which we integrate our services.  Fast paced and with no two days the same, this work suits self-motivated team players who enjoy highly rewarding work that makes a difference to people and communities. 

Job Details 

Job Title Home & Settle Service Manager
Posts Available

  • We have two posts available: 

    • one will be overseeing the Newham and the Whipps Cross Hospitals. 
    • One will be overseeing the Homerton and the Royal London Hospitals. 
  • Both roles are full-time 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements. 
Salary Between £37,080 and £40,170 plus 5% employer pension contribution. 

Application Pack

Please download the full application pack here, including key tasks and the person specification.

How to Apply

Please click here to fill in the application form: APPLICATION FORM

If you have issues with the application form please contact us at recruitment@ageukeastlondon.org.uk

Recrutiment Timetable 

Deadline to receive applications: 6th March 2025 at 9am 

1st stage interviews: 12th and 13th March 2025 

Have any questions? If you want to find out more about the recruitment process or the role, please contact Larissa Howells, Director of Services/Deputy CEO on: larissa.howells@ageukeastlondon.org.uk