Digital Champion Volunteer

This volunteer position supports our Digital Champion Programme. The role involves introducing older people to the computer basics, the internet, email and devices in a safe and supportive way through one to one and group coaching. 

Where: 

• Teignbridge
• East Devon
• Mid Devon

When: To be mutally agreed

Key Responsibilities

• Understand the specific needs and goals of the older person who has requested support to develop their digital skills.
• Use pre-existing templates and resources to create personalised sessions plans for older people to achieve their goals.
• Deliver 1:1 support and group workshops with older people to develop their digital skills and confidence. 1:1 support sessions may be regular and ongoing depending on the needs of the individual. 
• Collecting monitoring information from clients’ sessions and share with the Project Coordinator as applicable.

Skills Required:

• Confidence using different devices, including smart phones and tablets, laptops, and smart speakers (both Apple and Andriod).
• Knowledge of various IT packages and a wide range of popular applications.
• Confidence to deliver both group and 1:1 activities with older people.
• Ability to troubleshoot issues promptly as they arise.
• Excellent communication skills with ability to relay information and instructions in a clear, accessible, relevant and personable way.
• Patience and understanding

Our commitment to you:

• We will complete a volunteer induction with you providing information about Age UK Devon, the services we provide and full details of the volunteering role.
• A named person will be on hand to provide you with support. 
• Any travel expenses you incur to fullfill the volunteering role.
• You will gain experience of working with older people and their carers.
• You will become apart of the Age UK Devon volunteering team, receiving our regular Volunteering eNewsletter and the opportunity to take part in events/celebrations for our volunteers.
• Free participation at sessions.

For an informal chat about this role please contact Pete Ferlie, Active in Later Life Manager on 0333 241 2340 or info@ageukdevon.org.uk