Comments, Compliments & Complaints

Age UK Devon is committed to providing high quality and accessible services to older people in Devon.

We welcome and value feedback from the people we interact with, so if you have any comments, compliments or suggestions about our organisation please let us know.

Your feedback will help us understand what is working well, to consider potential opportunities for change and improvements, and to identify new services and activities needed by local older people.

We like to celebrate our compliments as they confirm what Age UK Devon, our Trustees, staff and volunteers are doing well.

You can share your comments and compliments in writing, by email or telephone:

Age UK Devon

1 Manaton Court

Matford Business Park

Exeter

EX2 8PF

Email: info@ageukdevon.org.uk

Telephone: 0333 241 2340

We hope that your experience of Age UK Devon is a positive one, and we look forward to hearing from you.

If something goes wrong or causes you concern we would like to hear from you so we can improve and prevent similar incidents from reoccurring.

If you want to raise a concern, objection or make a complaint about the services and responses you have received from Age UK Devon, we ask that you raise it directly with the manager of the service concerned. You can do this in writing, by email or telephone to: