Heating concerns and advice

We've outlined below what help is available:

Energy Bills Support Scheme

This is a £400 discount applied to your electricity account.  It's not a loan - it doesn't need to be paid back.  You might get a voucher if you're a prepayment customer.  Contact your supplier for more information.

Cost of living payments

• If you receive Winter Fuel Payment, you could get a £300 Pensioner Cost Of Living Payment top-up.
• If you receive means-tested benefits(including pension credit), you could get a £650 Cost of Living Payment.
• If you receive certain disability benefits(including Attendacne Allowance and Personal Independence Payment), you could get a £150 Disability Cost of Living Payment.

Help from your local council

The Government's Council Tax Rebate scheme gives eligible households a £150 grant.  You'll generally be eligible if your home is in Council Tax band A to D.

There's also discretionary fund for household who aren't eligible - for example, if you are in a higher Council Tax band - and a Household Support Fund offering help with essentials.

Information guides 

The following guides have also been updated and subject to stock are now available: 

- Save energy, pay less 

- Wills and estate planning 

- Your mind matters 

- Staying safe

They, and many more, are all available to download from the Age UK website https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/ or you can call our Information and Advice team for a copy on 01773 768240

The Information and Advice Team at Age UK Derby and Derbyshire are able to give you information over the phone, to help with age related matters, which includes benefits checks. Please call 01773 768240 and select option 1. You will be able to leave your details and one of the advisors will call you back.