Skip to content

Digital Champion Volunteer

About Age Cymru West Glamorgan

We are a local charity providing a range of services to our clients, families and carers across the Swansea, Neath Port Talbot and Bridgend areas. Our work promotes well-being and empowers people to age well. 

Role Description:  

To support and inspire older people to enjoy the benefits of being online in ways that best suit them. Work with older people to offer them personalised support to overcome the barriers they are facing to getting online and to improve their digital skills and confidence, ultimately improving their quality of life.

Location: Community settings and older people’s homes

What will I do?

  • Deliver 1:1 and/or group sessions with older people to develop basic digital skills and build their online confidence.
  • Encourage older people and help them to use new technology, including laptops, tablets and smart TVs.
  • Support older people to setting up a WiFi connection and show them some websites and apps that they might find useful or fun.

 

What will I gain?

  • Knowledge that you are helping older people, making a difference to people’s lives and enabling them to stay digitally connected.
  • Experience of working as part of a vibrant, welcoming team.
  • Interaction with and connection to community members.
  • Insight into the challenges facing older people and the help available.

 

What skills do I need?

  • Confident carrying out day-to-day activities online, including use of WhatsApp, Spotify and internet banking.
  • Ability to relay information and instructions in a clear, accessible, relevant and personable way.
  • Empathy, patience, and a desire to make a difference.
  • Willingness to understand the issues and barriers affecting older people and those around them, specifically with regards to digital skills.
  • Reliability and punctuality.

 

To apply:  Email volunteer@agecymruwestglamorgan.org.uk or call 01792 648866 and speak to Saffron Isaac to have a chat about the role.

This is a voluntary position. Age Cymru West Glamorgan will reimburse volunteers for out of pocket travel costs including public transport costs.

All activities will run during opening hours - Monday to Friday 09:00 – 16:30