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  1. Age Cymru Advocacy Counts 5 E FINAL.pdf

    Independent advocacy is a vital service for individuals to ensure that the person (and their well-being outcomes) is placed at the centre of the work of support services. Independent advocacy gives citizens ... report, Advocacy Counts 5. The Social Services and Well-being (Wales) Act 2014 defines advocacy as a right for all individuals in Wales in certain circumstances including (but not exclusively) assessment

  2. FS66w.pdf

    0300 303 44 98 www.agecymru.org.uk Factsheet 66w  August 2024 Resolving problems and making a complaint about NHS care in Wales Fa Factsheet 66w  August 2024 ... to make a complaint 9 3.3 Who can make a complaint and about what? 10 3.4 Which members of staff have responsibility for complaints handling? 12 3.5 Time limits for making a complaint

  3. Public health approach to gender based violence - Age Cymru consultation response April 2023.pdf

    gender-based violence Equality and Social Justice Committee Consultation response April 2023 Age Cymru is the leading charity working to improve the lives of all older people in Wales. We believe older people ... access to high quality services and the opportunity to shape their own future. We seek to provide a strong voice for all older people in Wales and to raise awareness of the issues of importance to them

  4. 20170324Draft-dementia -action-plan.pdf

    1 Consultation Response Together for a Dementia Friendly Wales (2017-22) March 2017 Introduction Age Cymru is the leading national charity working to improve the lives of all older people in ... access to high quality services and the opportunity to shape their own future. We seek to provide a strong voice for all older people in Wales and to raise awareness of the issues of importance to them

  5. Information Advice and Advocacy Policy Statement - Mar 2015.pdf

    Statement Information, advice and advocacy March 2015 Summary Good quality information and advice is essential for older people. Relevant and appropriate information and advice helps us to make informed ... regard to benefit entitlements, housing or social care options. “…taking action to help people say what they want, secure their rights, represent their interests and obtain services they need. Advocates

  6. Shopping.pdf

    Age Cymru is a registered charity 1128436. Company limited by guarantee and registered in Wales and England 6837284. Registered office address Ground Floor, Mariners House, Trident Court, East Moors Road ... support with picking up groceries or other essential items from the shops during this time. Here are a few basic precautions for handling shopping; 1. Follow social distancing protocol and don’t take unnecessary

  7. FS9.pdf

    3 Keeping a record of issues 7 4 Common problems, who to contact and actions that can be taken 8 4.1 Particularly serious issues or problems 8 4.2 Approaching a neighbour ... 2 If you live in private rented accommodation 27 10.3 Homelessness applications 28 10.4 If you are a homeowner 29 10.5 ‘Age-exclusive’ housing or sheltered housing 29 11 Complaints regarding organisations

  8. CRS_Jan17_CMA_Market_Study_of_Care_Homes_Statement_of_Scope.pdf

    org.uk Age UK is a charitable company limited by guarantee and registered in England (registered charity number 1128267 and registered company number 6825798). The registered address is Tavis House 1-6 ... consultation The CMA is carrying out a market study into care homes for older people, to review how well the market works and if people are treated fairly. This consultation is inviting comments on issues

  9. RB_Sept16_Age_UK_Briefing_Transport_infrastructure.pdf

    2016 Age UK believes that being able to get out and about, whether by public transport or driving, is a vital way for older people to continue to be connected, to work, to access local services and to participate ... it can be difficult to implement improvements. Yet, access to transport, or the lack of it, can have a profound impact on the quality of life, health and wellbeing of those in later life – for example, 1

  10. Transport policy statement - January 2018.pdf

    are accessible to older people. Without these, there is an increased risk that isolation and loneliness will impact upon people’s wellbeing. It is essential that older people in all areas have the means ... attention, get money and pay bills, and have social contact. These are basic features of a decent life and ought to be a high priority in transport policy. Many older people rely on public transport, usually

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