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  1. Changes to landline telephones

    The UK’s telephone network is being upgraded, which means that landline services are changing. You’ll still be able to have a landline in your home, but the technology that powers it will be ... support with set up, you should contact your telephone provider.   If you have telecare services, like a call alarm, either provided by the local authority or by a private company, contact your

  2. ID204744 Jingle Bakes_bingopack_.pdf

    icons below and get ready to call them out one by one First player to complete a line gets a prize, then the first player to complete their card wins the game! Suggested donation £2 to play Age Cymru is

  3. Age Cymru HOPE Infographic report 2022-23 ENGLISH.pdf

    contacts made through case work 470 referrals received 38 people supported to find more appropriate services 705 issues dealt with 100% of people were responded to within 7 days 97% felt they had their voices ... Volunteer Advocate helped Mr WW get information from his GP to support his application and helped him complete the application online. Mr WW was very pleased and the Blue Badge will make a big difference to

  4. What pension options do I have?

    you’re unable to use your pension pot money, or the money has run out. Think about your: lifestyle partner or family age long-term health and life expectancy current and future care needs other sources of

  5. know_your_energy_rights.pdf

    energy ombudsman by calling 0330 440 1624 or going to www.ombudsman-services.org/energy What to do if things go wrong 4 Ombudsman Services Ofgem requires all energy companies to work with the energy ombudsman ... deadlock. If you’re getting nowhere with your complaint, Ombudsman Services might be able to help. We offer a FREE and impartial service to help consumers to resolve their complaints. We are the energy ombudsman

  6. Keeping well at home.pdf

    part of their day-to-day routine. Contact could include via email, social media, phone messaging services such as Whatsapp, video calling or via telephone. • Some older people may be using new kinds of ... podcasts. • Borrowing e-books / audiobooks. If they’re a library member in Wales, the Borrowbox service can help them to do this. • Doing crosswords, or sudoku puzzles. • Trying drawing and painting. •

  7. HOPE Independent Volunteer Advocate role description - final - updated Dec22.pdf

    best for them given all the relevant information  Understand what services might be available to them and what they can expect from services  Be fully involved when decisions are being made that affect them ... requests by your supervisor at Age Cymru Additional Information • An enhanced Disclosure and Barring Service (DBS) check will be required on all volunteer advocates • Support will mainly be provided over the

  8. Advocacy.pdf

    Cardiff CF24 5TD. ©2020 Age Cymru. Creating an age friendly Wales Advocacy Advocacy is an important service to support people to have their voices heard, their wishes respected and to feel equal in relationships

  9. Being scam aware.pdf

    are many safer ways to pay for their goods. See Paying for goods and services. • Always ask for a receipt for any goods and services, and check the amount they’re being charged tallies with the receipt ... by asking them to give them details that only that company would know, such as details of their service contract or how much they pay per month. If they still have concerns about the caller’s identity

  10. Falls Awareness Week 2022 FINAL.pdf

    Whether you are an individual, a family member or friend or whether you are someone providing a service and want to focus on health and wellbeing, why not do something that can make a difference in helping

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