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  1. IG30.pdf

    at least 10cm (4 inches) away from the wall and clean dust off the coils at the back to help them work effectively. Good to know In March 2021, a new energy efficiency rating system was introduced. You ... night.” Charlie, 81 14 Understanding your heating controls Understanding how your heating controls work can help you heat your home comfortably without wasting energy. Installing and correctly using a thermostat

  2. FS46w.pdf

    income amount (MIA) and ‘disability related expenditure’ 25 8.2 Working out your ‘protected’ Minimum income amount (MIA) – examples 28 9 Other issues in regard ... guidance documents are backed by law and aim to assist individuals, professionals and organisations to work within and comply with the Act – i.e. they are written in more straightforward English than the actual

  3. CRS_Aug16_HASC_inquiry_hate_crime_submission.pdf

    everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this. We help more than 5 million people every year, providing support, companionship ... 2 D. Abrams, T. Eilola and H. Swift, Attitudes to Age in Britain 2008–9, Department for Work and Pensions, 2009 3 N. Lievesley, The Future Ageing of the Ethnic Minority Population of England

  4. FS63.pdf

    8 of 38  You may have difficulty persuading a private landlord to carry out necessary repair work and/or you may find it difficult to obtain their permission if you need to carry out any adaptations ... months, before moving in. There are similar rules on electrical safety.  Landlords must also provide working carbon monoxide alarms in any room which has a gas, oil or solid fuel burning appliance installed

  5. RB_Jan14_Resilience_recent_retirees.pdf

    service for those customers who choose to use them. 3. How can the mortgage and equity release market work better together to improve outcomes for customers?  Build on progress already made in relation to ... of interest and passing longevity risk from consumers to providers. The Council has continued its work to improve key elements of the equity release proposition right through the value chain, sharing best

  6. CRS_Oct13_Housing_standards_review.pdf

    comments on this proposal and different permutations based around this central model. Age UK has worked in partnership with Habinteg Housing Association to promote the lifetime homes standard. We support ... economic costs over the long term  We need a universal approach to accessibility for new homes that works for all household types and across generations.  The Government needs to strike a balance between

  7. RB_Sept14_Satisfaction_with_social_care_services-ethnic_minorities.pdf

    ratings. They had this knowledge from past experience as a service user or carer, or from having worked for social services. The most common strategies were word-of-mouth, which is dependent on knowing ... authorities. Participants with a good understanding of social care services were better able to work with the system in order to gain the services they needed. Participants with a poor understanding

  8. RB_June16_Age_UK_Discharge_From_Hospital_Briefing.pdf

    provide information and advice for older people, their friends, relatives, carers and organisations working for and on behalf of older people. The most common subjects that people contact us about are social ... and of these 95% agreed or strongly agreed with the statement ‘there are not enough staff to get the work done’.  77% of all the respondents in the survey of district and community nurses reported that

  9. CRS_Dec11_Building_mutual_post_office.pdf

    consumers have a part to play in shaping the direction of the Post Office. There needs to be more work to understand the best way consumers can be involved. The consultation document notes that the Post ... communities about the future of the Post Office should also need to be part of the way the mutual would work. The list of consumers and producers listed in the consultation document seems appropriate. There

  10. IG14.pdf

    purpose of a falls risk assessment is to: • listen to what you think the problem could be • try to work out what’s making you feel unsteady • agree on an action plan to reduce your risk of falling. 7 Following ... perhaps you’ve simply got out of the habit, and you’re not sure what kind of activity or movement would work for you. Being active doesn’t have to mean doing vigorous exercise or even doing anything outside

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