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  1. 20190514 access to banking services in Wales.pdf

    Economy, Infrastructure and Skills Committee May 2019 Introduction Age Cymru is the leading charity working to improve the lives of all older people in Wales. We believe older people should be able to lead ... 1 Department for Work and Pensions, Family Resources Survey 2014/15, 2016 2 Department for Work and Pensions, Family Resources Survey 2014/15, 2016 and increases

  2. CRS_Oct15_ECC_Committee_energy_efficiency_inquiry.pdf

    everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this. We help more than five million people every year, providing support, companionship ... Government’s statement that ‘addressing fuel poverty will remain a priority of this Government’.6 We will work constructively with the Government to tackle this problem. 3.3 Below we set out reasons why ECO

  3. CRS_Nov16_transforming_our_justice_system.pdf

    materials, and individual enquires by telephone, letter, email and local face-to-face sessions. We work closely with Age Cymru, Age NI and Age Scotland. A large proportion of enquiries to our Information ... incorrect decision being changed) has also been noted elsewhere. For example, a 2010 Report by the Work and Pensions Committee recommended that DWP ensured claimants are made aware of the increased chances

  4. CRS_July17_CMA_Care_Homes_Market.pdf

    CMA is carrying out a market study into care homes for older paper, to review how well the market works and if people are treated fairly. They have invited views on the update paper they published in June ... financial services, and it should be normal in the care home market. Age UK works hard to provide clear information, and we are working with the Money Advice Service ‘Older People in Retirement’ group to look

  5. IG57.pdf

    situation. • Give you the opportunity to explain your income and your outgoings, so they can help you work out a budget. • Potentially carry out a benefits check to make sure you’re claiming all the money ... steps to take next. “I spoke to a debt adviser because I was worried about how to clear my debts after work started slowing down.” Lynn, 66 Good to know It’ll be helpful to have relevant paperwork to hand,

  6. RB_March14_Living_with_frailty.pdf

    in pulling together this research with Ipsos MORI. For the older people that participated in this work, it was not a word they associated with themselves. They all, however, had an idea of what it meant ... become more personalised, joined-up and preventative to best serve the interests of service users and work more cost-effectively in the future. While experts often have similar ambitions for future policies

  7. CRS_Feb17_HM_Treasury_response_to_pension_scams.pdf

    Consultation Response Ref 0617 HM Treasury and Department for Work and Pensions pension scams consultation February 2017 All rights reserved. Third parties may only reproduce this paper or parts ... London WC1H 9NA. 2 About this consultation In December 2016, HM Treasury and the Department for Work and Pensions published a consultation on a package of measures aimed at tackling pension scams.1

  8. CRS_May17_ submission_to_CMA_on_DCT_market_study.pdf

    reaching most of England. We provide information and advice to around 5.9 million people each year. We work closely with Age Cymru, Age NI and Age Scotland. About this consultation In September 2016 the ... and/or switch products/services in a range of markets.1 It is examining whether DCT markets are working well for consumers, and will determine how to maximise the benefits DCTs offer. Age UK is concerned

  9. FS39w.pdf

    authority financial assessment (‘means test’) rules work. When conducting a financial assessment for someone who needs to go into a care home and subsequently working out what charge a service user should pay, ... If you are a couple and one of you goes into a care home on a permanent basis, the Department for Work & Pensions (DWP) will treat you as two separate individuals for the purposes of assessing eligibility

  10. CRS_Dec15_BIS_switching_principles.pdf

    people may not be accepted by new providers because of poor credit records. (Although we appreciate the work that has been done to make basic bank accounts available to all, this does not yet apply in the telecoms ... meaning he could not use it.8 The age limit should have been more clearly highlighted. We welcome work by the Financial Conduct Authority to increase customer engagement through ‘switching boxes’ that

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