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  1. Information guides and factsheets

    : 'Care & support' ; 'Health & wellbeing' ; 'Money and legal' ; and 'Work & learning' . If you need information and advice, or you would like to request paper copies of any of our information

  2. Age Awareness Training

    If customer service excellence is central to your business, how well do you understand the needs of older people? Age Cymru’s age awareness training will enhance the understanding and skills of your

  3. Information and advice

    Retirement, Health, Physical Activity, Money, Saving Energy, Home and Community, Travel and Lifestyle. If you want to talk to someone directly, in Welsh or English, call us on 0300 303 44 98 charged at local ... population and more people than ever are coming to us for support, which is why we need to ask for help. If you are able to, just a small gift today could help us reach even more older people wherever the need

  4. RB_April17_Decision_Tree--Which_Research_Methods_To_Use.pdf

    compliance with data protection requirements and not using the information beyond its stated purpose. If you require further advice or support please contact the Age UK Research Team DO YOU HAVE AN AIM OR

  5. 20191113 Public Health Wales SEO - Age Cymru response.pdf

    believe that older people must be supported and encouraged to acquire digital skills and get online, if they are able to and can afford to do so. Those who cannot or do not want to do so should continue

  6. Human rights

    limited circumstances. It does not mean there is a right to medical treatment in all circumstances. If someone dies as a result of the state’s use of force, or the state’s failure to protect life, there ... without my or, if I cannot express my own view, my family’s consent. I should not be discharged from hospital if I am unable to look after myself, if there is no care in place to support me and if my life would

  7. BT’s Digital Switchover – Q & A

    being switched over without prior notice.  If you believe this has happened to you then contact the complaints line using the numbers below.   If a customer has an old handset that will need replacing ... those using support services and make sure that all their equipment is compatible.    What if I need more information or need to make a complaint?   Any questions or complaints can be raised

  8. Advocacy newsletters

    good practice, and provide links to useful documents, training, websites and news all about advocacy. If you would like to have an article or piece of information considered for inclusion in a future issue

  9. Advocacy network

    inclusive and open to all who meet the membership criteria. The network meets virtually at present and if you are a provider of advocacy services and would like more information about becoming a member or

  10. Problems with a care home

    complaint. Factsheet 59w: How to resolve problems and make a complaint about social care in Wales If there are any concerns about abuse and/or neglect, our factsheet on this topic may be helpful: Factsheet

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