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  1. Utilities.pdf

    changed during this period. Measures include: • Customers with pre-payment meters who may not be able to add credit can speak to their supplier about options to maintain supply, e.g. nominating a third ... customers should be able to top-up remotely, such as by phone, mobile application or online. • Customers who are unable to top up their pre-payment meter are advised to contact their supplier immediately for

  2. The Equality Act

    discriminatory against a person because of a protected characteristic like their age. For example, if you can pay for an item in instalments but only if you are working, this would disadvantage retired people ... Transport Housing associations Age discrimination can be legal under certain circumstances. The Equality Act allows for age discrimination when it can be ‘objectively justified’. That means the employer

  3. Age Cymru Advice Statement of Service (1).docx

    4pm. Call us on:0300 303 4498(charged at a local rate). We can call you back if you’re concerned about your phone bill.Email advice: You can email us directly at:advice@agecymru.org.ukWebsite: There’s ... Live Chat facility can put you in touch with a member of the team.Information guides and factsheets. These cover a wide range of subjects affecting older people in Wales and those who care for and support

  4. End of life planning

    Thinking about the end of life can be tough, but being well informed can help us stay in control of the way we die.  For more information call Age Cymru Advice on 0300 303 44 98

  5. Take Action Today-Poster English.pdf

    visit www.ageingwellinwales.com/falls or call 03442 640670 Steady On A strong core and good balance can be achieved by staying active and taking exercise • Look for a local strength and balance focused

  6. Safeguarding older people - May 2021.pdf

    uphold an individual’s fundamental right to be safe, to minimise vulnerability, and to support those who have experienced abuse or neglect. Local authorities must put their duty to make enquiries at the heart ... in the care and support of older people. Independent advocacy can help to redress the power imbalance that occurs in abuse situations and can enable the person to take back some control. In order to deliver

  7. RB_Dec13_Roundtable_is_it_too_late_to_save.pdf

    they had imagined. For some this has meant a lowering of aspirations for the type of lifestyle they can expect their investments to cover, for a significant number an anticipation of some form of paid work ... next three years and are encouraging their clients to have greater exposure to equity markets. How can the Government generate greater confidence amongst Generation R that savings made now for their approaching

  8. 17012023 - Duty of Quality - Age Cymru response.pdf

    important that whether they are in receipt of internally or externally provided services, patients can feel confident in their quality. To maintain patient confidence and quality, resources should be allocated ... is identified. In our 2022 national survey with older people in Wales, we learned of an individual who was unable to receive domiciliary care because it could only be offered at an inconvenient time, and

  9. Gwanwyn

    audience members. Gwanwyn Festival also helps older people to recognize the benefits that being creative can bring to their health and well-being. The theme for May 2024 is ‘change’. We’ve been ... Changemaker project We’d love to discover your favourite older change-makers. Do you know someone 50+ who has made a difference to you, locally, or in Wales? Then why not nominate them and tell us how they’ve

  10. FS9.pdf

    background information 6 3 Keeping a record of issues 7 4 Common problems, who to contact and actions that can be taken 8 4.1 Particularly serious issues or problems 8 4.2 Approaching ... review – previously known as the Community Trigger) 23 9 Action that landlords can take against perpetrators of anti-social behaviour 24 9.1 Community

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