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Age Cymru Advice 0300 303 44 98 www.agecymru.org.uk Factsheet 59w July 2023 How to resolve problems and make a complaint about social care in Wales Factsheet 59w July 2023 ... department and subsequent service provision 8 3 What can you complain about? 9 3.1 Using your assessment information from the local authority to help formulate your complaint 11 4 Welsh Government
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3 How to complain to your energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like ... like to be done to fix it. Remember: • Try not to get emotional and keep your anger in check - you can be assertive without being aggressive; • Don’t be embarrassed – it’s your right to complain if you’re
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Payment Systems Regulation: Call for Inputs Ref: 0115 January 2015 All rights reserved. Third parties may only reproduce this paper or parts of it for academic, educational or research purposes ... purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. Lucy Malenczuk lucy.malenczuk@ageuk.org.uk Age UK Tavis House 1-6 Tavistock Square London
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Future of Transport in an Ageing Society George Holley-Moore and Helen Creighton www.ilcuk.org.uk Supported by June 2015 I 2 I The Future of Transport in an Ageing Society Executive Summary ... project from ILC-UK and Age UK sets out the key transport challenges that are arising from the UK’s ageing population. Using analysis from the English Longitudinal Study of Ageing (ELSA), as well as evidence
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elements for inclusion in an international human rights instrument for older people Ref: 1613 Date: May 2013 All rights reserved. Third parties may only reproduce this paper or parts of it for academic ... prior consent of Age UK has been obtained for influencing or developing policy and practice. Name: Ken Bluestone, Political and Policy Adviser Age International (part of the Age UK network) Email:
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Agenda for Later Life 2015: A great place to grow older Contents Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We provide services and support at a ... local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations. About Age UK Foreword
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...................................................................... 3 State help with costs in retirement housing for pensioners ............................ 4 Which pensioners pay the extra costs in ... housing ............................................................................... 9 Reasons for moving into retirement housing ...................................................... 10 Other factors
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Big Lottery Fund from 2013–2015. The programme supported over 70 local Age UKs to make their mainstream services more accessible to people with dementia and their carers. This support was delivered by ... starting point for individuals and organisations that are interested in working to become dementia friendly. The guide also has a wide range of links and resources which will be useful for those interested
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parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. ... Bradshaw Email: gemma.bradshaw@ageuk.org.uk Age UK 1-6 Tavistock Square London WC1H 9NB 020 8765 7200 020 8765 7211 policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee
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Depression affects people of all ages yet it’s commonly misunderstood. This leaflet provides information on recognising and dealing with depression as we grow older. From time to time we can all feel a bit sad ... are a normal reaction to life events and the feelings often fade. Episodes of depression can be triggered off by stressful events. If you’re feeling depressed then you’re likely to be experiencing more intense
