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annual surveys, at face-to-face engagement sessions with older people and increasing calls to our Advice and Information service how they are turning to private care as they simply can not wait for NHS ... meaningful apology set out at section 7e and Annex E of the guidance provide sufficient information and advice to ensure a personal, meaningful apology is conveyed? Yes No Please provide any comments or further
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annual surveys, at face-to-face engagement sessions with older people and increasing calls to our Advice and Information service how they are turning to private care as they simply can not wait for NHS ... meaningful apology set out at section 7e and Annex E of the guidance provide sufficient information and advice to ensure a personal, meaningful apology is conveyed? Yes No Please provide any comments or further
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comprises of around 165 local Age UKs reaching most of England. Each year we provide Information and Advice to around 4.5 million through web based and written materials and individual enquires by telephone
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problems before they develop ‘Keeping them well/healthy’ in terms of providing lifestyle support/advice is not spontaneously considered an aim for the healthcare system but older people are open to guidance
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complainant – so as well as being free to use, the complainant should not feel the need to pay for advice in order to get a fair hearing. In coming to a decision, the Ombudsman should be able to take into
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achieve this. We help more than 5 million people every year, providing support, companionship and advice for older people who need it most. The Age UK network includes Age UK, Age Cymru, Age NI and Age
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services and solutions to enrich the lives of people in later life. Age UK provides information and advice to over 5 million people each year, runs public and parliamentary campaigns, provides training, and
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cysylltwch â: Cyngor Age Cymru:: Ffôn: 0300 303 44 98 (Llun-Gwener 9am tan 4pm) http://www.agecymru.org.uk/advice Ymddiriedolaeth Gofalwyr Cymru: Ffôn: 0300772 9702 www.carerstrust.wales Cymorth arall C.A.L.L: 0800
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cysylltwch â: Cyngor Age Cymru:: Ffôn: 0300 303 44 98 (Llun-Gwener 9am tan 4pm) http://www.agecymru.org.uk/advice Ymddiriedolaeth Gofalwyr Cymru: Ffôn: 0300772 9702 www.carerstrust.wales Cymorth arall C.A.L.L: 0800
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cysylltwch â: Cyngor Age Cymru:: Ffôn: 0300 303 44 98 (Llun-Gwener 9am tan 4pm) http://www.agecymru.org.uk/advice Ymddiriedolaeth Gofalwyr Cymru: Ffôn: 0300772 9702 www.carerstrust.wales Cymorth arall C.A.L.L:
