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current variations in services. • Information and support for those diagnosed with dementia and their carers and families still needs to be improved. All health and care staff must be able to provide appropriate ... food and water) must not be placed on a person’s medical records unless they and/or their family/carer are aware and have been consulted. • The Welsh Government must carry out robust monitoring of the
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guidance on the different ways you can access cash safely to pay for goods and services. Post Offices If you hold Post Office Card Account, you may nominate a trusted individual to become your Permanent Agent ... cheque will also need to show their ID when they arrive at the Post Office. Banks You can ask your bank if you can set up a third-party mandate. This allows you to nominate a trusted person to access your account
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complaints locally 20 4.1 Resolving an issue without making a formal complaint 20 4.2 What to expect if you feel you need to make a formal complaint 20 4.3 Acknowledging and pursuing your complaint 21 4 ... complaints handling 32 10 The Healthcare Inspectorate Wales 33 11 Who else could you contact if you are unsatisfied with NHS care? 34 11.1 Older People’s Commissioner
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to have access to them if you wish. If you feel you’re at risk of harm or abuse or neglect, we can look at ways to help you feel safe. We welcome all feedback about our service. If you have any comments
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sure your legal rights and entitlements are understood and upheld Look at ways to make you feel safe if you have been or are at risk of being harmed Age Cymru is a registered charity 1128436 ©Age Cymru 2017
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Available time Any additional help the Care Home can offer Have they sourced Referees Parental consent (if under 18yrs) 3. Describe the Volunteer Journey DBS process to be started after phone call Documents
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approaches to adult safeguarding and the Mental Capacity Act, and we favour instead a duty to act. 2. If you believe new statutory measures should extend to adults, please provide further information, taking ... usually abide by a competent adult patient's refusal to consent (to onward disclosure of abuse), even if their decision leaves them, but nobody else, at risk of serious harm”2.
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the changes that have necessarily been made in homes at this time, one resident (aged 99) said that, ‘if people were truthful, they would admit that it’s getting them down’. The mental effects of Covid have ... resident feared reports on her mobile phone about an ‘even worse virus’ on it’s way. Another wondered if the world would ever be the same again. Also, there is a worry that the virus has not gone away, one
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community life, with good access to local services and facilities, is a lifeline for many older people. If an older person cannot get out and about locally they are at risk of poor health, less social contact ... Scotland: A National Summit 3 10. I live with my son who has cerebral palsy. I’m his sole carer. I could go for days without speaking to a soul. I used to catch the bus just so I could have a conversation
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all contribute to society. People aged 65+ contribute approximately £61 billion a year, through employment, informal caring activities, childcare and volunteering.ii Income and poverty 4. There have ... pension wealth. Growing inequality among future pensioners 10. The Institute of Fiscal Studies (IFS) has compared the financial position of different cohorts born between the 1940s and 1970s.vii The
