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  1. FS60w.pdf

    regard to information & advice and advocacy for people assessed as needing a care home 11 4 A care home resident’s right to choose which home they will live in ... accommodation 14 4.4 If your preferred accommodation is in a different local authority area in Wales 16 4.5 If your preferred accommodation is in a different part of the United Kingdom

  2. FS76w.pdf

    alternative to hospital admission 13 6.2 Supporting a timely discharge from hospital and/or preventing delayed discharges 14 6.3 Rehabilitation following a serious illness, injury or ... operation 14 6.4 When facing permanent admission to a residential or nursing care home 15 6.5 Older people with dementia or other

  3. FS59w.pdf

    Advice 0300 303 44 98 www.agecymru.org.uk Factsheet 59w  July 2023 How to resolve problems and make a complaint about social care in Wales Factsheet 59w  July 2023 ... to help formulate your complaint 11 4 Welsh Government guidance on the complaints procedure 13 4.1 ‘A guide to handling complaints and representations by local authority social

  4. WWU - English.pdf

    AgeUKIG43 Creating an age friendly Wales Winter wrapped up A guide to keeping warm, safe and well this winter Health & wellbeing 1 Winter wrapped up Contents What this guide is about 2 Preparing for winter ... myths 20 Useful organisations 23 Helpful telephone numbers 27 Supporting the work of Age Cymru 28 With a little preparation, and by following some simple suggestions, we can help ourselves to stay healthy

  5. FS10w - June 2020.pdf

    Age Cymru Advice 08000 223 444 www.agecymru.org.uk Factsheet 10w  June 2020 Paying for a permanent care home placement in Wales Factsheet 10w  June 2020 ... benefits in the context of paying for care in a care home 37 9.1 Pension Credit 37 9.2 Disability-related benefits 39 10 A ‘Minimum Income Amount’ for people in care homes who

  6. IL5.pdf

    the home? n Do the staff seem welcoming? n Is the home clean and does it smell fresh? n Are the rooms a comfortable temperature? n Are the rooms well decorated? n Accessibility Are friends and family able ... to know about residents’ lives and experiences? n Is there a manager in post and a senior member of staff on duty at all times? n Is there a suitable ratio of staff to residents during the day, at night

  7. WWU - English.pdf

    AgeUKIG43 Creating an age friendly Wales Winter wrapped up A guide to keeping warm, safe and well this winter Health & wellbeing 1 Winter wrapped up Contents What this guide is about 2 Preparing for winter ... efficiently 17 Useful organisations 21 Helpful telephone numbers 25 Supporting the work of Age Cymru 26 With a little preparation, and by following some simple suggestions, we can help ourselves to stay healthy

  8. Safe_to_be_me.pdf

    needs of older lesbian, gay, bisexual and transgender people using health and social care services A resource pack for professionals 2 Foreword ‘The staff in the home very rarely gave us any time alone ... such a relief when the Age UK befriender enabled me to open up about being a lesbian after so many years of hiding. She didn’t push but she gave plenty of positive messages that she didn’t have a problem

  9. FS42w.pdf

    provision of disability equipment and/or home adaptations 8 3.1 Getting a care needs assessment 8 3.2 Legal duty to carry out an assessment 10 3.3 The provision of equipment ... adaptations via your local authority 18 6.1 Introduction 18 6.2 Who should you contact about getting a housing adaptation? 19 6.3 ‘Small’, ‘medium’ and ‘large’ adaptations

  10. CRS_Sept15_Age_UK_submission_to_Work_and_Pensions_Committee_Inquiry_on_benefit_delivery.pdf

    London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered charity number 1128267 ... available we have not been able to carry out a comprehensive review of the clients who have sought our help around benefit administration, nor are we in a position to judge the extent of these issues.

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