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  1. WASP Summit slides final TS.pdf

    in residential home • Significant amount of scam mail responded to • Also received numerous scam telephone calls • Believed he was going to win Investment Scam • Vulnerable victim with mental health issues ... to Community Groups Swansea Trading Standards has over the past several years provided talks to a number of Community Groups. We have provided Pop-up Shops in Local Banks and community events, Over-50s

  2. Carers Rights A4 English.pdf

    support? The best place to start is to contact your local council. The council’s contact number should be in your phone book or on their website. How do I arrange a Carers Needs Assessment? Call your local

  3. Debt advice

    having problems with debt: hiding post being unusually secretive about money and finances getting phone calls from unknown callers struggling to make ends meet avoiding activities they used to enjoy asking ... organisations that can help. Citizens Advice offers help face-to-face, by telephone or by email. National Debtline provides advice over the telephone, online and by email. They can send you a free self-help information

  4. Age Cymru HOPE Infographic report 2022-23 ENGLISH.pdf

    advocate helped her explore how she could ask them for help. Mrs UU felt confident that she had a number of options to take up when she needed help with her electronic devices. Case studies Mrs LL had bought ... had been cancelled and apologised to Mrs LL. She was able to feel relaxed and assured that no more phone calls would be made demanding money. Mrs OO was living in a rented home which had flooded. She wanted

  5. Support for Mortgage Interest

    working on behalf of the Department for Work and Pensions (DWP), will be in touch over the phone. Having a phone call You can book a call with Serco, or if not they will contact you within 3 weeks of receiving ... receiving the letter. If you live with your partner, you'll both need to be there for the phone call. Serco will discuss whether you want to accept the loan, or whether there are other ways to pay your mortgage

  6. CRS_Aug17_Age UK's_response_to_DWP_social_fund_funeral_payments_consultation.pdf

    charitable company limited by guarantee and registered in England (registered charity number 1128267 and registered company number 6825798). The registered address is Tavis House 1-6 Tavistock Square, London WC1H ... 9 million people each year through web-based and written materials, and individual enquiries by telephone, letter, email and local face-to-face sessions. We work closely with Age Cymru, Age NI and Age Scotland

  7. Pension scams

    be true, to giving you false information. They might: contact you out of the blue, either over the phone, text or email claim to know about loopholes that can help you get more than the usual 25% tax-free ... scheme, this isn’t legally possible) pressure you into making a decision quickly only have a mobile phone number and/or a PO box address as contact details If you’re planning to take your pension early, check

  8. Home & care

    Read our housing and care information and advice on topics such as care homes, housing benefit, home safety and security, home insurance and information for carers.

  9. Health & wellbeing

    Read our health and wellbeing information and advice. Our trusted information covers conditions and illnesses, health eating, fitness and much more.

  10. Health services

    Information for older people on finding and using health services.

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