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discusses how local authorities can contribute to improvements in older people’s housing 3 1. Key points and recommendations All local authorities should have an older people’s housing strategy ... housing. Local authorities have a duty to ensure that older people living in retirement housing have a safe and secure environment, with access to appropriate levels of care and support. Failing to address
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other than consumers’ section of the consultation document, discussing relevant considerations. Key points While we welcome the Government’s efforts to make switching easier, we question the implicit ... prompt customers to consider switching at optimal times.6 Difficulties making comparisons One of our key points is that the Government must tackle the barriers to switching. These include perceptions about
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residents’ inquiry into sheltered and retirement housing 1 Acknowledgements 3 Executive summary 4 Key recommendations 5 Introduction 7 What is this inquiry? 7 Definitions 8 Background to the inquiry 8 ... comments of the residents’ panel and the witnesses participating in the inquiry. Executive summary 5 Key recommendations • There should be a comprehensive policy review of future models and funding of sheltered
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is specifically responding to proposals on accessibility and their relevance to older people. A key option for building standards, presented by the consultation paper, is to create three separate categories ... for older people and outlines our preferred option for making progress on accessible homes. 3 Key points and recommendations A dramatic increase in the older population will have profound implications
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on a number of proposed changes to the Warm Home Discount Scheme including who will receive it. 2. Key points Age UK is delighted to contribute to this consultation on the Warm Home Discount Scheme. The ... scheme being further reformed for the following years to 2021, it will be important to return to this key issue. 3. Responses to consultation questions Q1. Do you agree that the Core Group eligibility criteria
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principle’, answering questions 10 and 11 from Chapter 3. We add some broader comments towards the end. Key points and recommendations 1. In response to Q10, we support the inclusion of a broad vulnerability ... year’s time if complaints or other evidence shows a lack of improved practice by suppliers. 9. A key element of treating customers fairly and supporting vulnerable customers is to ensure a degree of price
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banking markets. We also make some brief points in response to the questions on the consumer landscape. Key points and recommendations 1. We support the continued existence of sector specific consumer representative ... conditions or sensory impairments, and having caring responsibilities. 5. Given that digital exclusion is a key barrier, the Government should add a switching principle on accessibility: Consumers should be able
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broadly supportive of the proposed measures. Below we set out our key points, and respond to selected questions from the consultation paper. Key points 1. Loneliness is a big problem for many older people ... should be required to be made through an active company. Q2.1 Does the definition in 2.1 capture the key areas of consumer detriment caused by pension scam activity? This is a broadly accurate definition
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‘Summary of emerging findings’ document,3 making a number of points about the needs of older people. Key points and recommendations 1. We do not currently support introducing competition to water customers ... help people who face barriers to switching to do so. 29. Price comparison websites (PCWs) play a key role in helping energy consumers compare and switch. Similar websites could prove helpful to water
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project would not have been impossible without their support. Contents Summary and key findings 3 Introduction 3 Key findings 3 Background 3 Methods 3 Variation in experience 4 Affordability 4 Property ... strategy for older renters 14 Conclusion 15 All rights reserved Copyright © 2010 Age UK 3 Summary and key findings Introduction While only a small minority of older people live in the private rented sector
