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  1. Paying for goods.pdf

    to consider how to access their cash or to pay for goods and services whilst they’re isolating at home. Many people will be anxious about how to access funds to pay for shopping/goods. To help reduce this ... over the phone before pick up. • Money transfers are an easy way to transfer money from one person’s account to another person’s account for payment. This can be arranged either by telephone or via online

  2. Debt advice

    having problems with debt: hiding post being unusually secretive about money and finances getting phone calls from unknown callers struggling to make ends meet avoiding activities they used to enjoy asking ... organisations that can help. Citizens Advice offers help face-to-face, by telephone or by email. National Debtline provides advice over the telephone, online and by email. They can send you a free self-help information

  3. Being scam aware.pdf

    Speak to their telephone line provider to get call blocking in place if they feel they need extra security about who is calling them. • Not be worried about saying no and putting the phone down on strangers ... strangers who might phone them. Phone scams You could help the person you’re supporting to be aware of phone scams. It might be a scam if: • They’re asked to authorise the transfer of money to a new account

  4. Listen and Connect Role description English.pdf

    offer reflection and support to help them find their own way forward Work from the comfort of your own home Provide resources and information as required Uphold and adhere to Age Cymru policies, specifically ... shift per week, flexible to fit your schedule Requirements: Age 18+ Smart phone/laptop/tablet with headphones to download the phone system app Engage in all training and supervisions to enhance your understanding

  5. Donate your Christmas party

    on our glad rags, have a drink (or two) enjoy our office Christmas party and call a taxi to take us home. But what if those little things could bring about big changes for people who really need our ... through our Check in and Chat service and with the support of Welsh Government we've launched our telephone befriending service. With your support, you can ensure we continue to be here for older people,

  6. Accessing help for other.pdf

    access medical help: • Online: https://111.wales.nhs.uk/ (for help and advice) • Phone: 111 (if symptoms get worse) • Phone: 999 (if someone’s life is at risk) GP services GP services are still available ... Government have advised that “video appointments will be offered if doctors want more information than a telephone call can provide. In these cases, surgeries can provide simple instructions about how people can

  7. Scams information hub January 2016 (1).pdf

    companies display caller ID       Falcon & Pointer loses licence over 40m nuisance calls Telephone scams Timeshare “Recovery Room” fraudsters targeting former victims      Email scams Warnings ... scam    Watch out for fake Microsoft scam compensation emails In the media Caught on tape: How phone scammers tricked a victim out of £12,000       Multiple victims defrauded after trying to book

  8. Friend in need

    In June 2020, we launched our new telephone befriending service, Friend in Need. The service provides a free weekly 30 minute telephone  friendship call for people in Wales who are 70 or over. Catherine

  9. Scams information hub February 2016.pdf

    scams to look out for in 2016 Watch out for fraudsters harvesting signatures on your doorstep    Telephone scam Fraudsters claiming to be from Action Fraud     Email scam “Your package has been seized” ... impact on older people’s health In the media Dementia sufferer, 84, conned into filling his Plymouth home with hundreds of useless products             Age Cymru, Tŷ John Pathy, 13/14 Neptune

  10. Friendship call registration form.docx

    Registration form for friendship callName Telephone number Email address Address Age Preferred method of commu nication (Telephone or video chat?)Emergency contact name and number Is this a referral on ... name, contact number and relationship to the person you are referring For use for registration via telephone Completed by: Date: Once completed sen d it to: Friends@agecymru.org.ukWe’d like to keep you informed

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