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Essential Desirable Skills and Abilities • Understanding of the importance of customer care. X • Confident telephone manner and good listening skills. X • Excellent written and verbal ... Welsh. X Essential Desirable Knowledge • Understanding of the importance of customer care. X • Working knowledge of Microsoft Office 365 X • Knowledge of office procedures X The
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Qualification (Desirable). • Diploma Health & Social Care (Adults) – Learning disability, Dementia and General Pathways (previously NVQ level 3) and/or Social Care or equivalent qualification or experience.
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estate is worth. Assets Value Liabilities Value Home £ Mortgage £ Other property or land £ Loans/overdrafts £ Car (or other vehicle) £ Credit cards £ Home contents including furniture and fittings £ Other
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increased pressure on local authorities, the NHS and the social care system. The latest estimate from Age UK is that the cost of cold homes to the NHS is around £1.36bn every yeariv. While the number of ... it may be possible to phase out the WFP, but it would only be safe to do so after older people’s homes have been made energy efficient, not before. Means-testing the WFP
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acts as a gateway to our local services. Face to face support via local brand partner offices and home visits may be available to callers requiring additional or more specialised support. Alternatively
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hopefully stay active and importantly to socialise and have fun. That is so much better than staying at home alone I feel. Any worries one may have suddenly become smaller issues and I have improved I feel on
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Council Tax Reduction. You can claim Council Tax Reduction regardless of whether you own your own home or rent, or whether you’re working or unemployed. Council Tax Reduction is administered by your Local
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Social Services and Well-being Wales Act (2014) 15 Advocacy learning resources 16 Regulation of Social Care Act (2016) 16 National Outcomes Framework for Advocacy 18 Useful reports and documents 19 7. Analysis ... for all individuals in Wales in certain circumstances including (but not exclusively) assessment, care planning, review and safeguarding. The Code of Practice (Part 10, Advocacy) states that: Advocacy
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Toynbee Hall. The provocations are available online at: www.ageuk.org.uk/professional-resources-home/policy/consumer-issues/ • Laurence Baxter, Head of Policy and Research at the Chartered Insurance ... reforms protect consumer interests. We need to plan for the whole of later life, including possible care needs One of the Commission’s key findings is that whilst retirement may follow a ‘u-shaped’ spending
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protections of the HRA, and in particular those people whose care is funded by the NHS or who are paying for their own care (unless their care has been arranged by a local authority) outside the scope of ... impact on those receiving care. A number of cases have come to our attention recently that demonstrate this, including examples of older people facing eviction from care homes in possible breach of their
