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  1. FS82.pdf

    factsheet. Contact details for any organisations mentioned in the factsheet can be found in the Useful organisations section. Age UK factsheet 82 September 2024 Getting the best energy deal Page 2 ... tariffs 11 6 How to find a deal and switch 11 6.1 Use the internet 11 6.2 Ofgem-accredited websites 12 6.3 Over the phone 12 6.4 Door-to-door sales 13 7 Useful questions to ask suppliers 13 7.1 The Energy Switch

  2. FS55.pdf

    this factsheet. Contact details for any organisation mentioned in this factsheet can be found in the Useful organisations section. Age UK factsheet May 2024 Carer's Allowance Page 2 of 18 Contents ... Guidance 13 Age UK factsheet May 2024 Carer's Allowance Page 3 of 18 Useful organisations 15 Age UK 17 Support our work 17 Glossary AA – Attendance Allowance ADP – Adult Disability Payment (Scotland)

  3. RB_May13_Computers_and_the_internet.pdf

    Acknowledgements Qa Research would like to express appreciation to the many people that supported us to facilitate this piece of research, namely:  Marcus Green and Ben Carpenter at Age UK  Dr Alice ... thank you to the 36 individuals that took part in an interview with us, not only for giving up their time but for being so open with us. We hope you enjoy reading the report which you contributed to! ‘Pressing

  4. RB_May15_Life_Offline.pdf

        Life Offline | What life is like for older people who don’t use the internet A report prepared by BritainThinks on behalf of Age UK May 2015     2 Contents   1. Executive ... audience, while not necessarily opposed to ever going online, have many deeply entrenched barriers to using the internet. Overall for this group, the downsides of going online outweighed the perceived advantages

  5. CRS_April15_FCA_Access_Scoping_Study_response.pdf

    1 Financial Ombudsman Service (FOS) Ref: DRN9905176. 3 Older people make use of a wide range of financial services from transactional banking to investments and pensions. Many ... too. The “protocol” draws attention to possible alternatives to conventional branches, including the use of new technologies and the post office network. Age UK is supportive of these alternatives where they

  6. Newsletter Spring 2021.pdf

    lockdown following the onset of Covid 19 at the beginning of 2020. During the recent pandemic many of us have lost loved ones, we’ve witnessed the disruption of health and care services, and heard the plight ... We hope you enjoy this edition and if there’s anything you’d like to tell us about how we can improve Age Matters please let us know. 3The quarterly newsletter from Age Cymru Spring Edition 2021 As vaccinations

  7. CRS_Sept16_Age_UK_response_to_PSR_strategy.pdf

     The need for a stronger effort to detect and prevent financial crime, including scams that make use of customer and payment system vulnerabilities. The system at the moment is too porous to fraudsters ... society’,2 but we believe this speculation is misplaced, for three reasons: (1) most people still use cash and want cash to continue, (2) if legal tender is not available, people invent new forms of physical

  8. Life on a low income - FINAL - E.pdf

    within their current means, or improve it. The examples throughout this report illustrate how the work of valued local services, staff and volunteers has made a real difference to people’s lives. The names ... these are real people, and that there are many more like them. We are grateful to everyone who spoke to us to share their story or contributed to the development of this report. Living on a low income in later

  9. RB_2012_Equalities_Evidence_Review.pdf

    To the best of our knowledge, this is one of the first times that that this legislation has been used as a framework for summarising the current evidence base. Equality Act 2010 The Equality Act 2010 ... simpler and to remove inconsistencies. The Act covers nine protected characteristics which cannot be used as a reason to treat people unfairly. We all share some of the protected characteristics, so we are

  10. FS59w.pdf

    of 55 Contents 1 Information about this factsheet 5 1.1 Definitions and terminology 6 1.2 Who can use the local authority social services complaints procedure? 7 2 Background – care ... social services department and subsequent service provision 8 3 What can you complain about? 9 3.1 Using your assessment information from the local authority to help formulate your complaint

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