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  1. Assist and Connect Volunteer Role Description.pdf

    service Both services provide friendship, conversation and support while also relieving isolation, worry and loneliness. Our volunteers offer support and practical help to local people in need of a little ... used by you on fun activities with others or to learn new skills. Speak to your Volunteer Officer about this.

  2. Comments compliments and complaints procedure (2).pdf

    organisation to make a comment, compliment or complaint about Age Cymru, its services or staffi. What can the comment, compliment or complaint be about? Comments, compliments and complaints can cover any aspect ... our service and support. It also gives us the opportunity to record compliments and suggestions about our work. The procedure is intended to be easy to use, speedy and fair and regularly reviewed by

  3. Winter_Warmth_Impact_Report.pdf

    2011–2014 21 Age UK’s winter warmth servicesExposure to the cold can have a devastating impact on the health of older people. Every winter 25,000i older people die needlessly, as a result of cold weather in ... inefficient houses that are difficult to keep warm.ii Cold weather causes a massive spike in associated health problems; it increases the incidence of heart attacks, strokes, respiratory disease, pneumonia and

  4. FS5w.pdf

    2024 2 of 26 Contents 1 Information about this factsheet 3 2 Finding a dentist who offers NHS treatment 3 3 Dental check-ups and treatment plans ... for care home residents 14 11 Complaints about NHS treatment 16 12 Private dental treatment 16 12.1 The costs of private dental treatment 17 12.2 Complaints about private treatment 17 13 Viewing your dental

  5. RB_April17_Guidance--Sample_Size_Estimation_for_Qualitative_Methods.pdf

    methods is to look for meaning (i.e. to understand the why and how behind things). It is therefore about developing richness in data based on an in-depth understanding rather than representativeness which ... to code the data in ways that enable themes and the like to emerge). It also requires not thinking about or presenting the analysis in a vacuum.

  6. Age Cymru Activity Cards_Music_E.pdf

    themselves with the song • Then encourage residents to come up with new lyrics about a chosen theme, or perhaps about their home, family, a holiday etc 2 Music Creating an age friendly Wales Bloom HD

  7. ENGLISH Advocacy Newsletter July 2018.pdf

    of work by a Strategic Reference Group which is made up of representatives from Welsh Government, Health, WLGA, All Wales Adult Services Heads, member from GTAP Board, National Commissioning Board and ADSS ... implemented.  Advocacy not understood by professionals across the board.  Not enough understood about legislation right to IPA by professionals.  There is a lack of understanding of what advocacy is

  8. FS20w.pdf

    of 82 Contents 1 Information about this factsheet 5 2 Introduction – what is NHS continuing healthcare (NHS CHC)? 6 2.1 Does a care need fall within the remit of the health service ... CHC? 10 4.1 Eligibility decisions – ‘primary health need’ and the National Framework 10 4.2 What factors might demonstrate a ‘primary health need’? 11 4.3 When should eligibility be considered

  9. English 3 DRAFT Self Assessment Tool - Providers - 4 11 16 - final.docx

    to question you about facts and figures relating to commissioning of advocacy services – we are interested in your professional judgment on the key statements included in the tool. About the Golden Thread ... through advocacy and to give them a stronger voice This national programme will: Support strategic health and social care management/commissioning teams and front line professionals in understanding their

  10. Discriminatory abuse

    person’s characteristics, which excludes them from opportunities in society, for example, education, health, justice, civic status and protection. It includes discrimination on the basis of age, disability ... Lack of respect shown to an individual Repeated exclusion from rights afforded to citizens such as health, education, employment, criminal justice and civic status Failure to follow aspects of a person’s

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