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  1. IG07.pdf

    unfortunately, most of us will have to at some point. This guide is here to help put you at ease during what can be an unsettling time. This guide provides information about: • going into hospital • your rights in ... might find it useful to read this guide too. It can be very worrying when a loved one is in hospital – but being more informed about what’s happening can be reassuring. 5 Next steps. It’s a good idea to

  2. About HOPE

    older people (50+) and carers across Wales. HOPE staff and volunteers also engage with communities who can guide us to make sure the service we provide is right for the needs of older people and carers in ... advocacy providers and forums across Wales. HOPE identifies and supports Advocacy Ambassadors through, who will promote awareness of rights and choices, and the importance, benefits and outcomes of advocacy

  3. CRS_Nov12_Ending_the_employment_relationship.pdf

    Skills aims to improve certainty for businesses who may wish to end an employment relationship and also seeks views on capping the payout on unfair dismissal claims. It suggests giving greater legal protection ... for example a pay-off and a reference, in exchange for the employee giving up the right to make a claim to an Employment Tribunal. The consultation seeks views on how this system should operate in practice

  4. Fuel Poverty policy statement - November 2021.pdf

    Action is needed for the winter, especially in light of the Covid-19 pandemic, to ensure that people can keep warm and well, and it is important that Welsh Government publishes and implements its Cold weather ... Prioritise and Protect, Decarbonise, and Influence, which involve proactively identifying people who are in, or at risk of being in, fuel poverty; a ‘worst-first’ approach to prioritise lower income households

  5. IG44.pdf

    B. Driving gives us freedom and a feeling of independence, so the thought of having to give it up can be very difficult. But getting older doesn’t necessarily mean you have to give up driving – there’s ... conditions you must declare. It explains how and when to renew your licence, and outlines ways you can keep driving safely for longer. It also highlights things to look out for to help you recognise when

  6. Community_Energy_Programme_Evaluation_Report-Summary.pdf

    processes across delivery programmes, ensuring that appropriate methodologies are recognised and used. He can be contacted at Vinal.Karania@ageuk.org.uk or on 020-3033-1182. Page 4 of 8 1. Cold weather ... Older people are more likely to suffer from cold weather and in addition to affecting their health it can also potentially adversely affect their quality of life. Evidence however suggests that such an impact

  7. Final Jo Cox Commission on Loneliness report

    Jo set up before her death in summer 2016, to shine a powerful spotlight on the millions of people who are lonely living in our communities. The Commission was a response to Jo’s own experience - of finding ... sheds, children at play, parents, refugees and people seeking asylum, employers and the many people who simply started a conversation or said they were ‘happy to chat’. There is a long way to go in tackling

  8. CRS_June16_secondary_annuity_market_proposed_rules_and_guidance.pdf

    included in Annex 3 of the consultation paper.  All potential sellers who are not paying for advice should be compelled to attend a Pension Wise guidance session before being allowed to complete their sale ... believe that all consumers should, prior to completing their sale, undertake a guidance session with Pension Wise (if they are not using paid-for advice). We are concerned that many sellers may not be aware

  9. CRS_June16_BIS_consumer_landscape_and_quicker_switching.pdf

    more than 5 million people every year, providing support, companionship and advice for older people who need it most. Age UK welcomes the opportunity to respond to this consultation. Our main points relate ... accessible, but putting too much focus on online complaints risks ignoring the experience of people who are not online and is no substitute for proper monitoring and enforcement. 3. Older people are less

  10. Paying for goods.pdf

    with a receipt for any purchases made for them, and leave it in the bottom of the shopping bag. They can then check this against the amount requested in payment. • Encourage the person you’re supporting to ... There are a number of different ways to safely access cash and pay for goods and services that you can let the person you’re supporting know about: • A number of local shops and services will allow payment

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